DesignerOptics.comReviews of designeroptics.com

Response from DesignerOptics.comNov 7, 2022

Thank you for your purchase! We are sorry to hear on the delay of your sunglasses. We sincerely apologize you did not have them for your vacation. If you need any additional assistance, please feel free to contact us at support@ designeroptics.com or call us 718-412-0407. Our customer service team will gladly assist.

Response from DesignerOptics.comSep 13, 2022

Hi Ms. K, we appreciate your shopping with us. We understand the other color is your preference. You can check in with us timely to see if the color you like better is available. In the meantime we hope you enjoy the frame you have purchased. If there is anything else we can help please feel free to contact us via email support@ designeroptics.com or call us 718-412-0407. Be assured that you have our attention and we strive to provide you best customer services. Have a great day ahead.

Response from DesignerOptics.comAug 23, 2022

Thank you for your feedback. We apologize for the inconvenience the emails has caused to you. We will escalate this issue to the IT team to take care you should not be bothered by the emails.

Response from DesignerOptics.comAug 23, 2022

Thank you, we appreciate your shopping with us. We apologize for any inconvenience you may have experienced. To explain, the 7-10 business days availability listed is when the item will be shipped. From that time you need allowance for the actual shipping time, which depends of what shipping method you chose. We appreciate your understanding. For any questions or concerns please feel free to contact us. Email [email protected] or call us at 718-412-0407. Our customer service team will gladly assist.

Response from DesignerOptics.comAug 10, 2022

Thank you for your purchase. We sincerely apologize for the inconvenience caused. We are trying to reach you. We will work with you on the damaged frame. We cannot reach you because you did not mention any detailed information as your order number and contact information. Please feel free to contact us via email [email protected] or call us at 718-412-0407. Be assured that you have our attention and we strive to provide you best customer services.

Response from DesignerOptics.comJun 28, 2022

Hello. I apologize for the inconvenience caused to you. Customer service is our priority. It is concerning to hear about the temple issue. We will be able to fix that for you. Please feel free to contact me at 718-412-0407 ext 106, I will further assist you. Thank you. Devorah

Response from DesignerOptics.comJun 28, 2022

Hello. I apologize for the inconvenience caused to you. Customer service is our priority. It is concerning to hear about the issues you are experiencing. Please feel free to contact me at 718-412-0407 ext 106, I will further assist you. Thank you. Devorah