DesignerOptics.comReviews of designeroptics.com

Response from DesignerOptics.comOct 16, 2020

Hello Lee! Thank you for reaching us. As customer satisfaction is our first priority, We are sorry if we were unable to deliver it to you. We publish every update on services or status of order on our website, If your delay occurred in duration of October 2nd till October 12, it was due to Sukko's Holidays as logistics was on hold particularly in that time frame. Kindly share your order details with us through email / Chats and we will try our best possible way to serve you better. Thank you

Response from DesignerOptics.comOct 21, 2020

Hello Ciera ! Thank you for reaching us, We deeply apologies for the inconvenience we might have caused to you. If the product is In stock we ship same day or next business day, product you ordered might be back-ordered hence we failed to deliver it you by next day. We also refund shipping charges if customer request. Kindly share your order details with us by chat or email and we will try our best to resolve your concern at the earliest. Thank you

Response from DesignerOptics.comOct 21, 2020

Hello Gonzales! Thank you for reaching us, We deeply apologies for the Inconvenience caused to you. Kindly share your order details with us at [email protected] or or by live chat. We will update you with your order details as well us try to resolve your queries in a best possible way. As customer satisfaction is our first priority, we look forward to serve you better. Thank you

Response from DesignerOptics.comOct 21, 2020

Hello George! Thank you for reaching us. We deeply apologies for the inconvenience, the product we sell are 100 % authentic and originally made in Italy. We request you to kindly share your concern with us through email / chat and we will try our best to assist you and serve you better. Thank you

Response from DesignerOptics.comOct 19, 2020

Hello Chris ! Thank you for reaching us. We deeply apologies for the inconvenience caused to you. If you have not received your glasses yet, Kindly let us know your order details to us through email / Chat and we will assist you for the same immediately with a solution at the earliest. As customer satisfaction is our first priority and we commit to deliver the same without any excuse. Awaiting to hear from you soon. Thank you

Response from DesignerOptics.comOct 19, 2020

Hello Kathy! Thank you for reaching us, We deeply apologies for the inconvenience caused to you. In regards to your concern our office was closed for Sukko's Holidays from October 2 till October 11,2020. You might have possibly called us during that period, which went unanswered. If you have only received your lenses and not glasses, Kindly write us back through email / Chat and we will definitely ship your glasses to you if it was Unshipped. Hope to have you back. Thank you

Response from DesignerOptics.comOct 21, 2020

Hi, Jaime We are sorry for the inconvenience, However we would love assist you with the issue. Please fell free to contact us at 718-412-0407 during business hours. Thank you

Response from DesignerOptics.comSep 11, 2020

Hi, We apologize for the inconvenience, However with the information provided we are unable to pull up your information. We would love to assist you on the issue, please fell free to contact our customer service during business hours.