DesignerOptics.comReviews of designeroptics.com

Response from DesignerOptics.comMay 15, 2021

Hi Zoran, We Deeply apologies for the Inconvenience caused to you. The delay occurred for the delivery of your product either your sunglasses were on Back order or they were not in stock at our warehouse but available with the manufacturers. While being delayed we also provide option for exchange with any other product which is In stock with us or you may can also request for cancellation which we process immediately once we receive your request.. Kindly write us back through chat or mail and we will resolve your query as soon as possible.

Response from DesignerOptics.comMay 14, 2021

Hello Andre, All our frames are 100% guaranteed authentic, coming straight from the manufacturer. Also, If you are not satisfied with your product we offer a return for refund or exchange policy within 14 days of delivery of the order. Kindly provide further details and any other concerns or questions through email support/chat.

Response from DesignerOptics.comMay 14, 2021

Hi Delfina, We are very sorry for your poor experience with us Kindly send your order number to our chat/email support and we will take care of your damage.

Response from DesignerOptics.comMay 8, 2021

Hi Kawanda, Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

Response from DesignerOptics.comApr 26, 2021

Hi Hassan, For that, we are extremely sorry. Kindly provide us further details through email/chat. We'd definitely try to rectify the situation.

Response from DesignerOptics.comApr 26, 2021

Hello Wahiba, Thank you for bringing this matter to our attention. If you are not satisfied with your product, we offer a return for refund or exchange policy within 14 days of delivery of the order. Your feedback is essential for improvement and we are going to take steps to ensure that this situation does not happen again.

Response from DesignerOptics.comApr 23, 2021

Hello Mickey, We completely understand your disappointment. We are very sorry that you did not receive your order in a timely manner. The demand for the product truly exceeded our expectations, leaving our stock depleted. Please let us know if you have not yet received your order or any other concerns or questions through email support/chat.

Response from DesignerOptics.comApr 23, 2021

Hi Crystal, Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. Kindly provide your order number along with other concerns or questions through email support/chat. We'd try to rectify the situation.