DesignerOptics.comReviews of designeroptics.com

Ordered an expensive pair of sunglasses to Australia. After a long wait (which was expected to be fair), they arrived with 2 major faults, the hinges were rigid and made a horrible cracking sound with even the slightest movement, and the lenses had oily smudges all over them which couldn't be cleaned. I emailed for a refund and they were willing but said that I would have to cover the costs of shipping AND pay them a fee? Why is the customer required to pay for the company's slip up in quality assurance?

This company lacks any customer support and legitimacy and is clearly only out for making money… I purchased a pair of glasses plus lenses which I had to return twice because the progressive lenses are so far off that I cannot use them… Their last response was: We did receive your return and we had our optician analyze the lenses for you. As per our modern machinery, we did confirm that the lenses were done as ordered. We confirmed the seg height and pd number too. I do not even know what modern machinery means but clearly they are not using any opticians… When I took these glasses to my eye doctor they told me the angle was completely off… Now designer optics is telling me that the modern machinery is more proficient than an optometrist? I am pretty sure that I have to take the classes back to my eye doctor and pay to get the lenses corrected… What a waste of time and what a waste of money… Don't follow my example... Stay away from this fraudulent business... What irks me the most is that they are getting away with not responding responsibly to my request and getting my glasses fixed…

this company is not a good company they try to blame their customers for not having their information listed correctly online and customer service is even worst because they blame the customer again throughout the call a complete joke that people have to spend hundreds of dollars to be treated unprofessional Thanks for nothing ZERO STARS ZERO ZERO

Está página es una estafa, por favor no compren. Además en el correo NUNCA contestan.

DO NOT ORDER FROM THIS COMPANY. I placed my order in November it's almost January and still no glasses. I paid the overnight express delivery fee. they do not answer the phone. Don't waste your time and money.

I would give ZERO stars if allowed! They sent the wrong glasses after weeks of waiting and they sent frames that are the wrong brand, Gender, material, color, shape and size! They legit got every aspect of my order wrong! I’m emailing and calling for a refund now! Worst service ever! Do not use this company

I have waited over a month for my glasses and still nothing. I requested a refund and still have not got this either. There’s no way to communicate other than on email and nobody responds ! PLEASE REFUND ME I HAVE BOUGHT MY GLASSES ELSEWHERE.

Hace casi un mes que estoy esperando mi pedido, y no he tenido ningún de respuesta ni comunicación por parte de la pagina