DesignerOptics.comReviews of designeroptics.com

Response from DesignerOptics.comOct 26, 2020

Hello Brandie! We are very sorry that you did not receive your order in a timely manner. We know that you expect to receive your orders on time, and we’re very sorry for our misjudgment and any inconvenience it has caused you. Please let us know if you have any other concerns or questions through email support/chat.

Response from DesignerOptics.comOct 26, 2020

Hello Amber! Sincere apologies for the trouble that has been caused to you. Kindly let us know if you have not yet received your Exchanged product or any other concerns or questions through email support/chat., We'd be happy to look into the matter and try to rectify the situation.

Response from DesignerOptics.comOct 26, 2020

Hello Alyssa! Thank you for reaching us, The color may vary originally as compared to what being provide in image. We apologize for the inconvenience. As we try our best to provide exceptional service, some factors like handling are outside of our control, and issues like this can happen.

Response from DesignerOptics.comOct 26, 2020

Hello Aron! We would like to apologize for the poor service/product you encountered and for the mistake by our side. We have made customer satisfaction our main priority. If you could give us further details through Mail support/chat, We'd be happy to look into the matter and try to rectify the situation

Response from DesignerOptics.comApr 23, 2020

Hi. Thanks for the kind words. The reason you didn't get an email since we were closed those days. When we resumed business on the 17th, your order was shipped that very same day. Looking forward to serve you again. Sincerely, Jason

Response from DesignerOptics.comApr 23, 2020

Hi Travis, Sorry to hear about that. I couldn't locate any communication from you about this. Can you send a picture of that ? Kindly contact us at [email protected] and we'll see how to go about it. As always we are here to serve our customers. Sincerely, Jason

Response from DesignerOptics.comApr 23, 2020

Sorry to hear that but also very interesting. We are authorized sellers and everything we sell comes directly from the manufacturer. Possible they changed something ? Can you email us at [email protected] for further communication and we'll see how to go about it. Sincerely, Jason

Response from DesignerOptics.comMar 31, 2020

We are really sorry for the inconvenience it may have caused. As per our policy if something arrives scratched we provide with a return label. So our optician may analyze them. For further assistance please email us at [email protected].