Andrés S.
I received the product without any issue
I received the product without any issue
Response from DesignerOptics.comMar 15, 2021
Hello Andres, Thanks for letting us know. Thanks for the 5 stars.
Designer Optics Shop all brands for Man Women and kid's. Sunglasses & Eyeglasses we carry Ray Ban. Prada. Gucci. Versace. And so on
DesignerOptics.com (designeroptics.com) has 3,497 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Andrés S.
I received the product without any issue
Response from DesignerOptics.comMar 15, 2021
Hello Andres, Thanks for letting us know. Thanks for the 5 stars.
Melissa
EDITED: I came back to change my review. My glasses were marked as shipped and delivered but didn’t actually show up for 3 days. The glasses were exactly what I ordered and at a good price. I would order from this company again but took off one star because the inaccurate tracking information provided. I would say allow at least 2-3 weeks for your order to arrive.
Response from DesignerOptics.comMar 15, 2021
Hello Melissa, We would like to apologize for the negative experience you encountered, We’d like to learn more about your specific situation and make things right.
tony M.
I, Order a pair of polo (ph4153) sunglasses from designerOptics . Package arrived in good condition and most of all, my sunglasses are authentic Ralph Lauren Polo shades. Positive experience!!
Response from DesignerOptics.comMar 16, 2021
Hello Tony, Thank you. We like our customers to be happy and yes we did it.
Bettina D.
Order was fulfilled pretty quickly. My sunglasses arrived within a week from order date. Only reason I took of a star that in case you have a return, they require you to ship it back with signature confirmation which will end up costing you about $10 of return shipping fee plus a $5 handling fee for the return itself so your refund will be minus $15 I probably won’t order again from them unless I have the chance to try on the exact style / model at a store before, to avoid a return. If they’d make returns easier (like Amazon) I’d def order more models to try on
Response from DesignerOptics.comMar 16, 2021
Hello Bettina, Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.
Joanna
Initial shopping experience was fabulous, excellent selection, ordering was easy and the prices were fair. Only complaint is how long it took to receive... but I suspect that is USPS & Canada Post issues (Covid) rather than D.O. As it appeared to ship promptly. I will shop here again!
Response from DesignerOptics.comMar 16, 2021
Hello Joanna, Thank you for bringing the issue to our attention, we will definitely try to provide more accurate information in the future. We are sorry you did not receive your package as promptly as you expected.
Christy H.
Five star fast shipping. Great frame at great price. Four star for the damaged outer box of the eye glasses. Will buy again.
Response from DesignerOptics.comMar 17, 2021
Hi Christy, We are glad you like our service and product. Sorry for the damaged box.
Maureen O.
My frames broke and were discontinued so I was thrilled to find them on designeroptics.com. They were the same price I paid in the store. They were delivered in a timely manner and I took them to my optomitrist to get the lenses put in. One side went in without a problem, the other side took almost 40 minutes to remove the screw so they could put my lens in. Nobody can understand why that screw was so difficult. But at least I have them now and I'm happy with them.
Response from DesignerOptics.comMar 17, 2021
Hi Maureen, Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
D.H.
It took a long time for delivery but at least a good frame for a good price. Recommandable even for orders from Germany.
Response from DesignerOptics.comMar 17, 2021
Hi Dieter, Thank you for rating us 5 starts. We are lucky to have customers like you.