DesignerOptics.comReviews of designeroptics.com

Response from DesignerOptics.comOct 24, 2020

Hello Kristen ! Thank you for reaching us. We are Sorry for the misconception you may had. We would never advertise "in stock" on any item that it's not in stock. The most we advertise is expected delivery dates based on what manufacturer's tell us. We would like to apologize for the poor service/product you encountered and for the mistake by our side. We have made customer satisfaction our main priority. If you could give us further details through Mail support/chat. We'd be happy to look into the matter and try to rectify the situation

Response from DesignerOptics.comOct 24, 2020

Hello Jobe ! We want to apologize for the inconvenience caused to you due to delay in delivery of the product. Sometimes we do not have an eta on when the product will be back in stock as most of the manufacturers don't provide back ordered dates. Again, we’re so sorry for the delay and the inconvenience. Please let us know if you have any other concerns or questions through email support/chat.

Response from DesignerOptics.comOct 24, 2020

Hello Luis! We deeply apologize for the inconvenience caused to you. We much appreciate your feedback, it help us to grow and improve if we are in any way unable to provide you the expected level of services. We are at the moment have 3 different modes of logistics including Fedex / Ups and USPS. Kindly let us know if you have not yet received your order or any other concerns or questions through email support/chat.

Response from DesignerOptics.comOct 24, 2020

Hello Neo! We are very sorry that you have not yet received your refund. kindly provide us further details along with order number through email support/chat, We'd be happy to look into the matter and try to resolve the situation.

Response from DesignerOptics.comOct 24, 2020

Hello Paola! We deeply apologize for the delay occurred in delivery. We are happy to hear that you are enjoying your product. We look forward to serve you better every time. Thank you!

Response from DesignerOptics.comOct 24, 2020

Hello Cristina! Thank you for reaching us, We would like to apologize for the poor service/product you encountered and for the mistake by our side. We have made customer satisfaction our main priority. If you could give us further details through Mail support/chat, We'd be happy to look into the matter and try to rectify the situation.

Response from DesignerOptics.comOct 24, 2020

Hello Steve! We deeply apologize for the inconvenience caused to you. would like to apologize for the smaller frames you have received from our side. We have made customer satisfaction our main priority. If you could give us further details through Mail support/chat, We'd be happy to look into the matter and try to rectify the situation.

Response from DesignerOptics.comOct 24, 2020

Hello Barbara! Sincere apologies for the trouble that has been caused to you. We are happy to know that you enjoyed the product received by you. Kindly do let us know if you have not yet received your 2nd product or any other concerns or questions through email support/chat. We'd be happy to look into the matter and try to rectify the situation. We look forward to serve you better.