Designer FramesReviews of designerframesoutlet.com

Company communication about the status of my order was great. They arrived ahead of predicted schedule. Glasses fit perfectly and the prescription (progressive) is correct. I am very happy with my purchase.

Fast shipping, prescription accurate. Flawless style.

Order from Jan 26 no response. Email not answered. Phone not answered. Have ordered in the past and they were great. Will not order from them in the future. Needless to say, I will probably not get a refund.

This is my very first time needing glasses and ordering them. I am happy with my purchase! My prescription is correct and the glasses are super cute and fit perfectly. I recommend this site 100 percent!

I was called to review my order. Staff was very helpful and professional. My sunglasses are to die for and at a great price. Thank you

They did a great job and my glasses are better than expected. 10/10 thanks

Ordered two pairs of prescription glasses on 1/16/26. The absolute latest estimated delivery date was 2/19/26. The week of 2/10, I requested an order status by email with no response. I attempted to call, but the phone line basically says they do not staff the phone line, and it hangs up. I attempted to chat with no response. Finally, on 2/12/26, I reached someone on their chat line who gave the same song and dance others have received...one set of frames is delayed from the warehouse. This doesn't explain the delay with the other pair. Today I again attempted to contact via chat line, with no response all day. I finally sent a dispute letter to their cs email stating I will file a chargeback request unless I am provided with immediate details regarding shipment. I would like the pairs of properly fulfilled glasses shipped to me immediately ( I am in the same state as the company) OR an immediate full refund. Customers shouldn’t have to work so hard to get in touch with a company. Their lack of a responsive cs team is concerning, to say the very least.

I recieved my frames i'm really satisfied