Designer FramesReviews of designerframesoutlet.com

It was easy and I am very happy with my glasses!

I would give this company ZERO stars if possible. I ordered glasses a month ago and have not received my order. Apparently, they only have one person working in Customer Service and it takes them DAYS to respond IF they respond at all. And they do not provide any specific info. Just "your order is processing". I do not believe this is a legitimate business and have filed a fraud charge with my bank. Sketchy at the VERY least. Save yourself a huge headache and do not purchase glasses here. EDITED: I have updated my review to 3 stars. My glasses did, in fact, arrive (almost 2 weeks later than expected). The quality seems ok. I wear contacts during the day, so I haven't had a chance to make sure the prescription is right, but so far they seem ok. Overall, I would still not recommend this company. The communication is terrible and it took way longer than expected to receive my order. Proceed with caution.

Communication was constant regarding my order, was quick and painless! Thank you! Received our glasses and RX lenses in 9 business days!

Worst customer service ever. I ordered 2 pair of glasses. After a very long wait, they came in totally wrong. I immediately sent them back and they have had them 3 weeks with no update on when they will be sent. The worse response of any online organization I have ever dealt with. I have ordered online with GlassesUSA several times and I wish to heck I had just stuck with them. They are far better than Designer Frames Outlet. There is no customer service phone number to call, no person to talk to, all via email with over a week delay before I get a reply. SOOOO ANNOYING. NEVER AGAIN! I want my glasses. You took my 500.00 immediately, but can't seem to get me the product. In the mean time I have no glasses. What the heck. Stay away from this overrated company.

I received my glasses and absolutely love them it thanks

The over all shopping experience is good. Great selection, but the sever speed is very slow. As for the processing time, it's a bit lengthy but fair I guess since the frames have to be orders. Once the lens are processed, an email is sent to notifying that the frames are being shipped, but the tracking number is not linked to a delivery provided to allowing management of delivery, especially since a signature is required upon delivery. Anyway, so far I have purchased 4 frames from Designer Frames, and will continue to purchase from them as they have a great selection and great prices.

THEY ARE A SCAM!!! Do Not order from this company. I ordered a navy frame with no line bifocals and they sent me a brown tortoise shell frame with regular lenses. They have not responded to any of my emails and have not returned my calls. Waste of money!!

Great price, arrivied as expected