Aubrey K R.
great service quick shipping every…
great service quick shipping every thing as said to be

Retailer of designer sunglasses, eyeglasses and optical prescriptions. Including Cartier, Dita Eyewear and Jacques Marie Mage. Authentic & Authorized Retailer
Designer Eyes (designereyes.com) has 271 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Aubrey K R.
great service quick shipping every thing as said to be
Kathryn L.
The customer service team I worked with was so helpful! I wanted to purchase a pair of Celine sunnies but I’m blind as a bat, so I needed prescription lenses added in. They were responsive and patient with my many emails, and were careful to make sure that the lenses were my desired tint before sending them out. The glasses themselves are lovely too! Five stars!
Keo
Awesome experience. Nice product, and Customer service was really helpful with all my questions and concerns A++++
Konisha
Very bad communication and hard to get in touch with. Still waiting on my refund
Response from Designer EyesJun 12, 2020
Hello Konisha, We appreciate you take your time to leave a feedback, that way we can improve our service. We apologize if you didn't have a pleasant experience with our services. Please note your refund has been issued.
Johnny S.
Excellent price. Excellent quality. Excellent customer service.
Shawn
Purchased JMM frames. Best online price. 3-7 ship, however I hadn't received the frames by day 12. Left a live chat message, sent emails, left a voice message with customer service number. DE did not respond. I called corporate front desk and a live person answered. Inquired on order status explaining that I received no responses back from customer service. She listened and transferred me to a CS rep . Explained situation to rep. She listened as well and put me on hold and took a walk to the warehouse to personally check on my frames. She explained that they were very short-handed and were dealing with a heavy backlog and computer issues. She assured me that the frames would be shipped out THAT day. Date on package showed she kept her word. At first, I was a bit bent out of shape by DE not responding back to me, but dealing with Carmela and Tatiana who both listened and rectified the matter in real time made my experience with DE awesome. Despite a delayed ship and unresponsiveness, I highly recommend DE for its prices and its impressive associates who, I'm sure, are doing the best anyone can do. Thank you Designer Eyes!
Rennea N.
I ordered blue lens and got mirror ones. They look so stupid.
Response from Designer EyesJun 12, 2020
Hello Rennea, We appreciate you take your time to share your feedback. Please note we sent the item you purchased. It might be frustrating ordering online not knowing if the color or size was as expected. This is why we have a 15day return policy.
Wynnie L.
Very happy I purchased the cartier frames as a gift for my boy friend they fit perfectly, received the authenticity papers the signature Cartier box and the white box they are offical only skeptically I had was weather or not I would receive the gift on time due to COV-19 IM glad I ordered the delivery was quick and the quad pay worked out perfectly 100% satisfied