Desert Financial Credit UnionReviews of desertfinancial.com

Desert Financial has been one of the worst credit unions I’ve ever dealt with. I waited on hold for 40 minutes just to finally reach a representative who was unable to provide any real help. I was simply trying to get a 10-day payoff on an auto loan, and I was told I had to email them and wait 24 hours for a response. For something that should be a simple customer service request, that’s incredibly frustrating and inconvenient. In my experience, Desert Financial’s customer service has been extremely disappointing. If you’re looking for a credit union in Arizona, I would strongly recommend looking elsewhere. ONEAZ Credit Union has been a much better experience.

I cannot begin to put into words how pleased I am with the representative. She took so much time to clearly explain all options, while showing knowledge of each. She answered all my questions with patience and kindness. I cannot begin to explain how fortunate Deseret Financial is to have such a good staff member in this day and age.

Process has been very easy and platform is super easy to navigate. Greatly appreciated in this digital age.

Jose is absolutely amazing and I highly recommend Desert Financial to everyone who needs a new account

Fire bank for real, they are really good at everything they do, just wanted to thank them and whoever else is reading this lol, have a good one 🤙

I’ve been with desert federal for over 3 decades, and have had several loans with them. I actually have three loans with them now. I’ve never been late on a payment. I just traded in my car and they just declined my new loan. What else do you have to do to gain trust with them, besides having a perfect payment record?

Working with Desert Financial has been super easy and stress-free. They made the experience getting my car loan easy, and provided great customer service throughout the whole process. The staff is amazing and helpful, and I would highly recommend anyone to use DF for any of their financial needs!

If you are good standing member they will reverse charges on disputes and that is so great. These days you need good relationships.