Boyd
Courteous
Courteous, friendly, and very efficient
Response from Desert Financial Credit UnionJul 1, 2025
We're happy to hear that you had a positive experience working with our team!

For over 85 years, Desert Financial has been Arizona’s most trusted local credit union with over $9 billion in assets, 500,000+ members and over 50 branches. Membership eligibility is open across Arizona with contactless solutions making it easy to click, call or come in. As a not-for-profit cooperative, Desert Financial takes pride in sharing success. In 2025, members received $16 million in dividends via the Member Giveback Bonus. Desert Financial is the official retail banking partner of Arizona State University® and the official banking partner of the Arizona Cardinals, NAU Athletics and the NAU Alumni Association. Federally insured by NCUA. Learn more at desertfinancial.com.
Desert Financial Credit Union (desertfinancial.com) has 344 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Boyd
Courteous, friendly, and very efficient
Response from Desert Financial Credit UnionJul 1, 2025
We're happy to hear that you had a positive experience working with our team!
Jeanie L.
The staff were friendly and pleasant.
Response from Desert Financial Credit UnionJul 1, 2025
We're glad our staff made your visit pleasant. Thank you for your kind words!
Daryl
Great associate to deal with, made then entire process enjoyable
Response from Desert Financial Credit UnionJul 1, 2025
We're glad you enjoyed your experience. It is wonderful to hear that our associate made the entire process enjoyable for you. Thank you!
Bea
Being very nice and knowing to work without any problems.
Response from Desert Financial Credit UnionJul 1, 2025
We're happy to hear that you had a positive experience with us! Thank you for your kind words; we appreciate your feedback.
Raeshawn
I had did a mobile deposit on June 27th and was told I have to wait till July 8th all though my check was paid out to me the 27th
Response from Desert Financial Credit UnionJul 1, 2025
Thank you for sharing your experience with us, and we apologize for any inconvenience you've faced. Our recent policy change involves temporarily holding all checks to prevent potential fraud.
William
Good costumer service and easy presses
Response from Desert Financial Credit UnionJul 1, 2025
Thanks for the positive feedback, William!
James
Everything went very smoothly and efficiently. I was kept updated, and things were finished in a short period of time. Couldn't have gone better.
Response from Desert Financial Credit UnionJun 30, 2025
We're happy to hear that everything went smoothly and efficiently for you. It's great to know you were kept updated and that things were finished quickly. Thank you for your positive feedback, James!
Customer
Your loan process is so quick and easy compared to some institutions in the past that ive used. The team members were friendly and easy to work with.
Response from Desert Financial Credit UnionJun 25, 2025
We're happy to hear that our loan process was quick and easy for you! We're also glad that you found our team to be friendly and easy to work with. Thank you for your positive feedback!