Dennis KirkReviews of denniskirk.com

Had a “technical support’ person tell me to go to a bike/ATV ship, then hung up on me. Dennis Kirk does NOT stand behind their products !!! Do yourself a favor and by the product somewhere else !!!

Bought a pair of Alpinestars boots November 2019 when I received them they were 3 1/2 years old and the padding was starting to fail. Alpinestars dates there boxes when they were produced so if you bought boots from them they been sitting in the warehouse for 3 1/2 years or longer.

This company is not worth buying from!! BEWARE!!!

Great customer service and fast shipping. I bought two of they're EPI performance CV boot replacement kits #02130092, 55-2880, WE130072, I wish I had read the reviews, some as old as 2014 telling me the package does NOT COME with 2-Sets of Clamps and a new Snap-ring. Although the picture shows 2 Sets of Clamps AND a Snap-ring, you're not going to get all that. I bought 2-kits. The clamp-bands are commonly called Ear-Type clamps and I used the proper pliers to install them.The rubber-boot is great quality, the grease pack is more than enough for the job, and the band is no different than other ear-type clamps I've used in the past. Four star rating is because of the Customer Service even though their DennisKirk.com product picture FALSELY indicates 2-sets of Clamps and a new Snap-ring.

Placed an order for almost $1,000. Paid via CC. Was having my order shipped to my gf’s house instead of mine. Got a call from “Joy,” who very rudely told me the order must go to the billing address. Explained that while I understand, never had that issue before. Offered MULTIPLE ways to verify my identification, address, etc. Not enough for “Joy.” She got even nastier and finally I told her to just cancel the order. While I can appreciate their position, they did not want to work with me even after I offered multiple remedies. Oh well, their loss. I purchased my items from another vendor who had no problems shipping to my temp address.

Terrible customer service. I will nor be purchasing anything else from Dennis Kirk. They won't back up the parts they send. They just kick the can down the road and blame manufacturers for their mistakes. Sandy is horrible in the customer service department. Also, reading Dennis Kirk's responses to some of these reviews just confirms that I will not be doing business with them again.

This makes the second time I have ordered parts from denniskirk.com with no errors in the processing of my order. My order went out the same day and was received on the day promised. The prices were comparable, if not lower than most. I will be using denniskirk.com for most of my motorcycle needs in the future.

Very misleading. I purchased a windshield from them via EBay. They love to advertise that they have a 90 day hassle guarantee but that is the catch. They won’t take it back if you lay a finger on the item. The customer service lady was very rude and arrogant. I purchase online all the time and I have never seen anything like this. Very surprised. I would recommend all you guys avoid DennisKirk at all costs and save yourself a headache.