Delta FaucetReviews of deltafaucet.com

I bought Delta because my plumber swears by them but their customer service sucks. Bought taps for bathroom install - they came without the attaching hoses. Was told they are extra. Rediculous but ok. They eventually sent them gratis because of misunderstandings. Attachment hoses didn't fit. Got pictures of everything. Sent them - they never responded. Sent subsequent emails and then escalated it to include vp Canada. Crickets. Don't bother buying their taps, they won't stand behind their product. Ended up buying another set to have installed. The original set are $1000 fixtures no better than paper weights. Disappointed beyond belief.

DO NOT BUY DELTA. BUY KOHLER. DELTA DOES NOT STAND BY ITS PRODUCTS AND THEIR PRODUCTS ARE JUNK. GO KOHLER!!

absolutely the worst customer service money could buy. they don't answer emails, they don't help you no matter how many times you email them. Christina replied one time to tell me she didn't see the pictures I sent. I sent them 3 different times and 3 different way to their requirement. I will never buy Delta again.

Poor customer service. The waiting time is unacceptable.

Very very bad customer service. Last minute cancellation of flights and zero consideration for clients. Really poor and incorrect information provided. Never flying again with this company.

the cartridge in my 6 year old shower faucet began leaking, and when I called Delta the sent me a replacement kit with o rings and springs. After install, it still did not fix the issue. I have tried calling, with no answer, being on hold for over a half an hour, and have sent in 4 emails, with no responses. Now, my second shower is failing too. I will never buy another Delta faucet again. Their warranty is worthless as their customer service is HORRIBLE!

Have had several valve cartridge failure's with 3 different customer over the past 2 yrs. Shower valves failing after a week or 2.Deltas customer service has been less than adequate and only offer excuses. I will no longer recommend their products.

Customer service was great!! You can actually understand the people you talk too. They were very helpful and gave me some way I could fix my faucet by myself but when that didn’t work, they sent me a new part free of charge I would highly recommend Delta faucets. It’s a great product with good customer service.