Delta FaucetReviews of deltafaucet.com

Tim with Delta Faucet Customer Service resolved some issues I was having with a vanity faucet. I am grateful for his assistance. Joan Baker

Dear Jill Ehnes and Delta Faucet Leadership, I wanted to take a moment to recognize Donna from your Digital Support team for the exceptional customer service she provided today. From the moment she answered my call, Donna was warm, bright, bubbly, patient, and incredibly professional. She took the time to listen to my concerns, answered every question thoroughly, and made me feel like my issue truly mattered. It's rare to encounter someone who delivers this level of genuine care and positivity. As someone who values outstanding customer service, I felt it was important to let your leadership team know that Donna represents the Delta Faucet brand exceptionally well. Employees like her build trust, create loyal customers, and reflect the values of your company in the best possible way. Please share my sincere appreciation with Donna and her manager. I hope she receives the recognition she deserves for the outstanding experience she provided. Thank you for employing people who make such a positive impression. Sincerely,

My wife and I built our house 22 years ago and we purchased delta faucets for all of our fixtures. We did have a faucet drip 5 years ago and they honored their warranty no questions asked. We have since upgraded our sink style but it was a shame to replace faucets that worked great and looked flawless for 22 years. Needless to say we purchased Delta products again. It is so tough these days to find companies that stand by their product at an affordability conscious price, but we did, and that name is Delta. Thank You SMR, New York

I have always (since 1959) used Delta because of 1) Product Quality and 2) Lifetime Warranty/Customer Service

I bought a beautiful delta faucet set for my shower/tub. We had a problem with the plumbing and had to take the tub spout off. Sadly, the plastic threads would not allow reconnection. I called Delta Faucet customer service. They happily sent a free replacement. AMAZING customer service and compassion. Good to see from a corporation these days.

Ease of Replacement when issues arise. It's not easy to slap a Lifetime Warranty on products and stand by it. Delta Faucet has consistently done this for me. For client products, for my personal home products. The warranty is mostly hassle-free. I have had replacement parts for shower faucets that started leaking after 25 years, and recently, a toilet bar broke. When something fails or breaks.. getting it replaced without more undo stress is really refreshing.

Amazing customer service and stands by their product. I bought a faucet in 2012 and it worked great. In 2020 or so the soap dispenser stopped working so they sent me another one. It didn't really fit the old top (which I liked a bit better) so I just lived with it. 2025 the 13 year old faucet is dripping unless I find the sweet spot. Called Delta and let them know what was going on. They are sending, for free, the valve, a new aerator and a whole new soap dispenser! Now that is standing by your product. I know it was discontinued a while ago and really did not expect this for a 13 year old faucet. Just wanted to buy the parts because I love the faucet. In addition, half way through the call we get disconnected and they had not asked for my phone number yet so I thought I had to start all over. 2 minutes later my phone rang! They had called me back! When was the last time any customer service agent called you back when you got dropped! NEVER! Customer for life!

I called delta customer service for help in replacement part. I didn’t have paper work only that we were the original owners of the Condo. Delta replaced both my sprayer on the faucets. I just want to thanks Delta for the excellent service. Thank you Jim Snyder