Delta FaucetReviews of deltafaucet.com

Charging $22 for a $5 aerator and a $1 piece of plastic called a "wrench" is outright robbery. Further I did not need the "wrench" but Delta won't sell you just the aerator. To boot, Delta overcharged me on the sales tax - should have been 7.5% and they charged me 10.75%. That's only a about a dollar, but that gives you the idea that Delta is less than honorable. Delta products used to be top notch, but they don't hold up anymore. Recently bought a kitchen faucet that leaked when installed by a licensed plumber. Had to remove the faucet and take back to Home Depot. That cost me a 2nd plumber bill to install a working faucet.

Over an hour on the phone before I could even speak to anyone. When they finally shipped the springs, it got lost in the mail and I had no way to contact them without being on the phone for another hour.

Contrary to several reviews I’ve read, our experience with Delta has been quite fantastic. My wife and I have a custom built home that was finished in 1989, all of our showers are Delta, supplied by the original owner who was a plumbing heating and A/C contractor. All four of the Delta showers are working still today and the finishes are still in excellent shape. We had a problem with one of the showers and with the help of the Delta rep it was rectified to our complete satisfaction at no cost to us! This service was way above what anyone could ask for from a manufacturing company. We will continue to use Delta for our plumbing requirements now and in the future.

Not even two years old they want to charge me for a tool and plastic clip $36 what a joke I took grill glue inserted. It works perfect without wasting my money and time.

Don't expect this company to stand behind their products. I had a leaking kitchen faucet and replaced I the next day with a new one from the same brand. I called to have them send the part of the old one and they said since I bought a new one the warranty is void on the old one. Who in their right mind thinks people can go days if not weeks without a kitchen sink.

Horrible customer service and they took 8 days to respond to my email. Then no communication as i could not send emails to the address provided nor would their server allow me to upload pics. Their warranty might be lifetime, but it takes a lifetime to get assistance, then you got to be a plumber and start changing parts. Moen for now on, never another Delta product for us.

We had a Delta faucet installed on 1/8/24 by a professional plumber. Thirty days later the faucet failed. I contacted Delta and they will not cover the cost of the removal of the faulty faucet and installation of a new faucet. I DID NOT replace the Delta with another Delta. I bought another brand. The design of the Delta is flawed and does not work. A faucet should not fail after 30 days. Never buy any Delta products. Now I have had to pay twice to have a kitchen faucet installed.

Cold water flows out hot water dribbles after installation. They had me jump through about 20 sure fix solutions when it turns out the faucet was junk and would never be able to work (based on info from my plumber) CSRs still insist I should be able to get it to work. Miserable experience all round