Defy MedicalReviews of defymedical.com

Response from Defy MedicalJan 24, 2023

I'm sorry to hear you don't feel your experience has gone as well as it should have. If you'd like to email us directly at [email protected] we can work to address your concerns. For over 10 years we have served the HRT community, taking pride in helping men and women feel their best and achieving their wellness goals. We appreciate your feedback and look forward to talking with you soon.

Response from Defy MedicalJan 16, 2023

Hi John, first of all, we apologize for the inconvenience this has caused. I am forwarding this to our Patient Services team who will be in further communication regarding your upcoming appointment. We appreciate you bringing this to our attention, and you can expect to hear back from us soon.

Response from Defy MedicalNov 3, 2022

Hi Dr. Sperry, thank you for bringing this to our attention. We checked the notes, and it looks like Ben tried calling multiple times (5 times between 10:00-10:30), but a spam blocker was blocking the call. Moving forward, we will need a different phone number to reach you at. We sincerely apologize about any inconvenience and hope we are able to work with you soon.

Response from Defy MedicalSep 22, 2022

Hi Robert. We apologize for any inconvenience you have had. We looked into this and will be reaching out soon. Thank you and have a great day.

Response from Defy MedicalJul 26, 2022

Hi Christine! We appreciate you bringing this to our attention. Please feel free to call or email us at your convenience and our Scheduling Department can go over your options and get you scheduled for the correct appointment. We do offer different appointment types depending on how much time is needed for any given patient's situation. Our staff can go over your options with you. We apologize for any inconvenience this has caused. [email protected] or 813-445-7342.

Response from Defy MedicalJul 22, 2022

Hi John! Thank you for taking the time to bring this to our attention. We are happy to help you through the lab work process and answer any questions you have prior to your consult. Please feel free to call us at 813-445-7342 or email our Patient Services team at [email protected]. We hope you have a great day.

Response from Defy MedicalJul 22, 2022

We appreciate you bringing this to our attention. It is our goal to make sure that all treatment plans are explained thoroughly to every single patient and that they leave their consult with a thorough understanding of all topics discussed. We would love to assist you by going over your care plan in more depth. You can call us at 813-445-7342 or email our Patient Services team at [email protected].