Decor PriceReviews of decorprice.com

DO NOT BUY FROM THIS COMPANY!!!.. ALL BAD REVIEWS ARE TRUE!… trying to cancel an order that hasn’t arrived and they are telling me I can’t- opening up a credit card dispute with this company…. UPDATE- after emailing them and posting this review I immediately received my merchandise (ceiling fan) within the week… it took almost 3 weeks to receive it… it was very scary but the merchandise came in an original box in good shape and item looks brand new… it is a spare so if it works or not is yet to be determined… To get 15%-25% off online competitive prices- I do not need the stress- my non recommendation still stands…

Good experience, ship two days after ordered by FedEx delivered next week box was undamaged installed fan everything worked great, prices & customer service was all good, highly recommended

Scam. Bought a light from them. Took forever to try and get a return code. Never opened it because I knew after I purchased it that it was not going to fit where I planned. The website states a 100% easy return policy so I wasn’t concerned until I started getting the run around with the return. Because of all the issues before I returned I wanted to take photos of everything to document the product . Upon opening I found the product damaged. When I went to get a return label from UPS found out that the cost to ship it back was almost $400 which was more than 1/2 of what I paid. When I pointed out that the product was damaged and shared photos and said their policy was to replace or refund damaged items they said the product was “perfect” and I needed to pay for the return fee if I wanted to. When I contested they stopped answering.

I DO NOT recommend Decorprice. I bought an expensive Casablanca ceiling fan. I installed it and it hummed to an obnoxious level, the fan blades whistled obnoxiously on the two highest speeds, and the pull chain switch hung up such that I had to jiggle the pull chain to get the switch to retract and go to the next speed. I requested help and a refund. They required a video, but I had already taken the fan down and replaced it with a good Fanimation fan. I wasn't going to reinstall it, just to make a video. I should have checked the ratings on Decor Price before buying. Never again.

I would leave 0 stars if I could. Terrible company to deal with avoid at all cost. I'm now in a PayPal dispute with them because they wouldn't respond or help in any way. Rude and just a terrible company.They wanted me to pay to return lighting that was damaged. AVOID

Purchased a light fixture. Still in box, no longer needed and Decor Price would not accept the return. Terrible business model and terrible service. I will never use them again and do not recommend them to anyone.

After I ordered a ceiling fan from Decor Price I read the reviews on Trust Pilot and became very concerned about my order. My experience became easier when I got a shipping email with tracking information two days later. I tracked the shipment until it arrived at my house. I quickly opened the box and check for missing or damaged content. Everything was new and in perfect condition. I would buy from this company again. By the way, I am a real customer, and not an employee of Decor Price.

Please be cautious when ordering from Decorprice.com. I ordered two pendant lights from them and my experience has not been good. The lights arrived broken inside the box. I have had to make numerous phone calls, sent several emails to try and resolve the issue. They are good at giving you the “run around” and skirting the problem. Still unresolved, I feel as though I have been scammed! Based on this experience with them, I will NOT be ordering from them again and will not be recommending them to anyone either.