Decor PriceReviews of decorprice.com

STAY CLEAR!!! Sent a broken mirror!!! I contacted with pics immediately and was told they can't give me a return label, then GHOSTED ME!!!!

They stole money from me intentionally. I ordered 4 lights, they shipped two, then copied the tracking from the two and copied it into an email for the second pair of lights. Manufacturer confirmed they only ever ordered the first two lights. They refuse to refund me and were aggressive about it.

I received the lighting fixture I ordered only to find it was way too big. Also looked cheap for a $900 chandelier. Three emails to them to ask for return shipping instructions. you can only ship FEDEX or UPS and the least expensive option was $217! I emailed to see if I could purchase a return shipping label from them as I am sure that is not what it cost to ship the light to me. No reply so I either have to accept a $217 loss or keep a lamp that is not what I wanted.

They sent the items over a month later than promised. After along delay and email contact they lied about shipping the items next week. I went to vacation and could not check. Eventually they shipped over a month late. Ihad to return the items because they were not a good fit. The return is made impossible. They first said I could only return 1 of the items. But I had to return 3. They kept asking the same question - please confirm that you want to return. I kept confirming, they kepts asking, as if making a fool out of me. Eventually they said I can ship them back, they would charge 25% restocking fee and they said the items had be delivered to their warehouse within 5 days of that email.

Items purchased stated they could be returned if not satisfied. Website offers 'EZ No Hassle Returns Policy'. They do not honor the return policy. Emails go unanswered. Customer service is horrible.

Great prices and great customer service

All the other bad reviews are TRUE! They DO NOT ship the item. I called them several times over several days and always get the same answer 'you'll get the tracking info tomorrow'. They are nothing but liars. Avoid these crooks!!

Absolute scammers. Placed an order for several lights which the site said it would have on hand or ship in two days. A week passed and I hadn’t heard anything. Their customer service rep (“Roy Roy”?) said he would update me when it shipped, sort of ignoring the fact that it should have already arrived. A shipment notification came a day or two later. After a week, the tracking number was just for a created label. I asked for my order to be cancelled, twice, after waiting over two weeks and nothing shipping. They ceased all contact and I filed a dispute with my credit card company. I was able to get my money back through a chargeback. Avoid these scammers at all costs!