Margy S.
Not very fun. Bad shipping time.
I ordered a mini mystery for a Halloween get together. I placed and payed for my order on 10/17. It was not shipped until 10/ 26 I received it on 10/29. It was meant for use the weekend before it arrived. It was an envelope that had no reason for that long of a delay. I ended up doing it with my family and it was one of the most boring ones I have done to date. Clues and how to come to solutions did not make any sense what so ever. I will not be ordering from the deadbolt society in the future which I’m really sorry about since they offer a lot of games. Very disappointing.
Response from The Deadbolt Mystery SocietyNov 4, 2024
Hey Margy, we are very sorry to hear that you did not have a great experience with our products or company. That's definitely not what we want to hear. You are correct that there were delays with your order. These delays were not due to the item being in an envelope. The delays were due to us receiving content for the product. Once we recognized there was going to be a delay, we updated the information in many different places. Our customer service team would have willingly worked with you on this matter, but we don't see any email correspondence from you about this. If you would still like to discuss this with our team, please reach out to [email protected]




