Judi T.
Great looking!!
Everything was exactly what I wanted.
Welcome to DBZ-Store's Trustpilot page, where your Super Saiyan shopping dreams come to life! Our mission? It's simple: to power up your day with our out-of-this-world collection of Dragon Ball Z merchandise while keeping the customer - that's you - at the heart of our universe.We know the difference between a good and a great shopping experience can feel like the gap between Earth and Namek. That's why we provide 24/7 customer service to ensure your needs are met faster than Goku rushing to save the day. Have a query at 3 am about the latest Vegeta action figure? We're here for you. Need assistance with a returned item during the holidays? We're on it faster than Bulma on a new invention.Customer satisfaction is our Ki – the life force that keeps us going. We're committed to not just meeting your expectations, but powering them up to Super Saiyan levels! Whether you're a hardcore Dragon Ball Z fan or new to the DBZ universe, our aim is to create an experience that leaves you grinning wider than Master Roshi spotting a mermaid.So dive into our DBZ world. Shop with us, and experience customer service that's as reliable as Krillin's Destructo Disk. Thank you for trusting DBZ-Store, your number one hub for all things Dragon Ball Z. Let's go Super Saiyan together!
DBZ-Store (dbz-store.com) has 490 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Judi T.
Everything was exactly what I wanted.
JMD
Update 26/08/2025 - I have now received a full refund (from an order of 6/7/2025). I am relieved, but will think twice about ordering again. I checked my card account this morning and payment had been received - though not notification at all from DBZ.(My original review follows this update) I ordered 2 Jackets from DBZ - supposedly from a partner company on 6/7/25. They arrived quickly, but both were much too big, so both were returned as instructed by Evri. Evri say they are lost in transit (now over a month since returning), both DBZ & Brakeburn (the partner co.) said they would repay me the money. But neither company has. I've looked at reviews and now see that both companies have a poor record with returns and refunds. Very disappointed and still trying to achieve a settlement.
customer
Twice i have placed an order (both over £200) , the money has been taken from my account only to be cancelled as item is 'out of stock' Then why take my money in the first place. It takes weeks for a refund. It's clearly a scam.
Daniel R.
Terrible customer service, egg chair broke after a couple weeks and all they have done is stalled and now ignore any emails. Will never use again and will get my card issuer to recover funds. Avoid like the plague.
Nossa J.
The jumper sizing we bought for our son was smaller than it's advertised and of a bad quality for an $80. They could have suggest the customers to go 2 sizes above. The jumper material rough and itchy on the inside garment and shrunk after 1 wash, could only wore it once and that's it. A $20 Kmart kids clothes is still on a better quality than this. Gave 2 stars because at least we got the item and the picture or colour as advertised.
Amber F.
They made the shoes EXACTLY how they looked on the photo. And they looked even better in person. I think my other half will keep these as a collectors item.
Vedant A.
I had to leave the country and thus wanted to cancel the order but I never could cancel it. Now I don’t know where you guys have delivered this order despite me trying to cancel the order/change the shipping address to a relative.
Travis D.
As described and really good quality