Lisa H.
It tock so long to get money back more…
It tock so long to get money back more then the time it stated picking item up for return was good just the refund was poor .
Welcome to DBZ-Store's Trustpilot page, where your Super Saiyan shopping dreams come to life! Our mission? It's simple: to power up your day with our out-of-this-world collection of Dragon Ball Z merchandise while keeping the customer - that's you - at the heart of our universe.We know the difference between a good and a great shopping experience can feel like the gap between Earth and Namek. That's why we provide 24/7 customer service to ensure your needs are met faster than Goku rushing to save the day. Have a query at 3 am about the latest Vegeta action figure? We're here for you. Need assistance with a returned item during the holidays? We're on it faster than Bulma on a new invention.Customer satisfaction is our Ki – the life force that keeps us going. We're committed to not just meeting your expectations, but powering them up to Super Saiyan levels! Whether you're a hardcore Dragon Ball Z fan or new to the DBZ universe, our aim is to create an experience that leaves you grinning wider than Master Roshi spotting a mermaid.So dive into our DBZ world. Shop with us, and experience customer service that's as reliable as Krillin's Destructo Disk. Thank you for trusting DBZ-Store, your number one hub for all things Dragon Ball Z. Let's go Super Saiyan together!
DBZ-Store (dbz-store.com) has 490 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Lisa H.
It tock so long to get money back more then the time it stated picking item up for return was good just the refund was poor .
Miss Kate L L.
Purchased via Debenhams - never received - tracking been stuck at same EVRI depot for over 2 weeks - wall of silence EVERYWHERE and EVERY method of communication. Appalling.
Julie
Bought shoes at debenhams online with this company Returned shoes but never got the refund Do not use ....
Stephen L.
I ordered a single bed with auterpodic mattress and got 2 single mattress with springs sticking out I phoned the mobile number that came with it and that belonged to a wedding venue
A.E.
Poor communication and poor product quality.
customer
Ordered via Debenhams website and had to return the item to the third party brand. Nightmare! Had to the contact DBZ via whatsapp (this method only available) to chase refund after 3 weeks! I will never use Debenhams website again...!!
Natalie C.
If I could give zero stars I would. Absolutely awful service. Poor customer service partially non existent. I will be reporting to trading standards as they delivered an order with items missing and when using their wastsapp for another order and a refund they failed to process this and use a bot to correspond. Buyers beware.
Andrew M.
Absolutely useless. Ordered item 3 weeks ago. Told it had been despatched. The tracking code was not recognised by the delivery company. Still missing and only Debenham's useless AI chatbot to'talk' to. Never again.