Dazzling CleaningReviews of dazzlingcleaning.com

My 10 am house cleaner hadn't arrived by 1:30, so I cancelled. She had messaged confirming 10:00 the night before. At 9:45, her message changed without reason to 11:00-11:30. Next message was an apology, due to the previous client having extra work for her to do. Her final message assured me she'd be at my home by 1:30. By then I had checked reviews of the company on BBB and TrustPilot. They were opposite and not knowing which to trust, I checked my credit card, which had thankfully only been charged for an initial fee of $39. Some of the cancelation fee stories sound pretty bad, so I also locked my card to avoid future charges until after this long holiday weekend, when I will talk to my credit card company. By this point I'm totally frustrated, and angry to perhaps have failed for a scam -- or missed a good cleaning, after totally preparing the floors and surfaces in my home for a professional cleaning. If this company is legit, they have some serious marketing and PR work to do to regain customer trust.

Absolutely disgusting!! What a shame company! The first person they set me up with changed the appt time to an ungodly time of the morning and never showed up or called at all. I reached out twice with no response. The second person they set up to replace her as well was a no show and no call leading me to believe they're fleecing 100s of customers with their sham outfit signing them up with memberships without authorization and charging for work poorly done or not at all. Please be AWARE and CHECK with BBB BEFORE SIGNING UP with any SERVICE especially those advertised on social media. I almost got duped but the company completely backed off and are not in correspondence anymore. Phew!!!! Oh and I almost wasted my entire Labor Day weekend waiting for two no-shows! And they scheduled me again a third time without my consent. That's so disrespectful and unprofessional!!!

Horrible experience. Paid for 4 hours, she left after 2. I emailed to close my account and they charged me another $49 even AFTER they send me an email stating my commitment was cancelled. I will be filing a complaint with BBB, local chamber of commerce, Google and still dispute the charge with my bank as fraud. STAY AWAY from them!!!

My 1st cleaner did a very subpar job. I complained and did not receive a response from customer service for weeks...well outside the contract cancellation timeframe. Ironic. My next cleaner was better, a very nice lady. I experienced some "odd occurrences" of things that made me not trust them in my home any longer. I could be wrong, I admit, however I do not believe I am wrong. So, I again attempted to contact the company, for which there is NO phone number to reach anyone, so I am again subject to a text bot or email....for which they will not respond for days/weeks. All while my house is not getting cleaned. If there are any fears of dishonesty by the people you let in your house to clean...without you there, I would find someone you trust and not a company like this.

BEWARE of this company and the cancellation policy! If you discontinue services you must also cancel your recurring subscription to avoid being billed monthly. THEY WILL NOT TELL YOU THIS. Cleaners do not arrive as agreed and have the bare minimum supplies. It is difficult to request the same cleaner and EVERYTHING is done through their non user friendly app. Bottom line- I was billed for 4 months despite cancelling because I also did not cancel the recurring subscription. I could not locate a telephone number. This company should be required to be more transparent with their fees! I also feel scammed and would expect that this review will be removed to show onlu satisfactory comments.

They are froad. They wont remove your card and details from system and take money even if you are not using services.

The cleaners (Rodrick) cancelled up on me 15 minutes before the appointment. Highly unreliable and unprofessional. I called the cleaner 3 hours before the appointment to confirm they are coming or not snd they confirmed they would come and then i got cancellation message

SCAM! BEWARE! Prices are not as advertised. They charge $49 monthly membership immediately upon using the voucher and lock you in a 6-month contract. Customer service is inexistent and wanted to charge the CLEANER for the early cancellation fee instead of waiving themselves. BEWARE SCAM