Dazzling CleaningReviews of dazzlingcleaning.com

The ads say they'll charge you $19 for a cleaning. I assumed that was for a house smaller than mine so was expecting to may a little more. They quoted $70 for the first cleaning for my house -- I thought it was worth a try. I was assigned a cleaner, Juan. On the day of the cleaning, 2 ladies show up. The clean and it looks generally okay (but have had better). They said in the future, they'd charge $250 for my house. I didn't want to continue with the weekly cleanings given that, so I canceled my weekly cleanings. I then saw I had a membership setup. I didn't remember opting in, but regardless, I went to cancel that. At that point, I was told I signed up for 6 months and couldn't cancel early without paying $300 (+ the $70 I had already paid). I'm not the only one. Check Facebook for the "Dazzling Cleaning Company Scam". Do NOT Use!

This company is horrible. I’ve tried multiple cleaners, found one I liked and can’t re-book her. Instead, there’s a stable of awful to mediocre cleaners you have to go through every time. It’s a horrible experience. Forget the company caring about whether or not you’re happy with the service - if you cancel before 6 months they charge you a breakage fee. This is one of the worst experiences I’ve had with a company, EVER.

If I could give DAZZLING CLEANING a no star review that’s what I would be giving. My experience with them has been horrible. On my third visit they sent me Danielle. She was very nice and did a thorough job so I requested her for my fourth cleaning. On that day(mid-September) Danielle was cleaning my bathroom and threw a rag into my toilet and caused damages that cost me $450. She was very apologetic and said that she would repay me the money, but that she would have to pay it in installments. I told her that was fine and stupid me I thought she would keep her part of the bargain. It is now November and I cannot get a hold of Danielle or any person at DAZZLING CLEANING. When I try to contact them all I get ARE automated responses. DO YOURSELF A FAVOR…DO NOT USE THIS COMPANY!!! I’ve already lodged a complaint with the Better Business Bureau, although I don’t know if there’s anything that they can do.

Worst company ever has tons of lawsuits and 19.99 is actually 240.00

You pay a monthly fee so you can “only” pay 20$/hour for a cleaning. And if you cancel before the month is out, it’s 267$ on top of the full cost of your cleaning. My cleaner ignored instructions. Mixed trash and recycling. Smelled bad and was so slow. It was never actually 6 hours for any of my other cleaners, they sent more than one. Having someone in your home who smells from 3-9pm is a lot. We just told her to leave early. Not her fault. Awful company.

First time client here! Alena & Ellie did a phenomenal job of cleaning my very busy, lived-in home. Amy’s communication is top notch and very professional. Looking forward to more services.

It is a scam. They charged me 80USD when they said the first clean would be 9USD. And now it's impossible to track them to cancel the service and I can't find a way to close my dazzling cleaning account. It is crazy. update: I was able to cancel and get my money back finally by sending emails. But they don’t have customer service, there is nowhere to call, and I always felt I was talking to a machine that would never solve my issue.

Dazzling cleaning/ForeverClean first sent me a cleaner that didn't show up. The second cleaner clogged up my sink, and the 3rd cleaner arrived very late, talked on the phone so much that she didn't complete the cleaning and some of the areas she clean were not cleaned well. Anytime you use their website you are considered to agree with any changes to their terms & conditions (T&C's). My original terms & conditions (T & C's) say nothing about a $49 monthly fee, but since I used their software (aka website) they consider me having agreed to their new T& C's which includes a $49 monthly payment. They also charge $4.74 transaction fee that they don't advise you about. And they do not send you any notice about any changes but say you should check their T&C's periodically to see changes. But by then, it's too late because as soon as you use their website you have agreed to the changes. I recently received an email from them admitting that I could be lured into a new agreement if I use their website (aka software or platform). They consider you to agree to their terms & conditions when you use their website, and they tell you to use their website to check for changes to their terms and conditions. And you aren't given any prior notice to changes. And any emails they send me always encourage me to go to their website to make changes. It's a vicious circle. There are dozens of Yelp reviews with the same complaints.