Dazzling CleaningDazzling Cleaning is a nationwide platform that connects individuals with top-rated, pre-screened independent house cleaners. Booking a cleaning only takes a few minutes, and Dazzling Cleaning's membership program makes booking recurring cleanings more affordable than any other professional cleaning service.
Dazzling Cleaning (dazzlingcleaning.com) has 804 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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804 approved reviews, newest moderated first
Consumer
This company is horrible. Cleaners are not trained to clean and not meticulous in the least. They broke a lamp, scratched my hardwood floors, completely made a mess of my windows and missed appointments with no notification. Horrible experience. So bad that I don’t want them in my home. They are still charging my credit card after all of that. I will review them every time they bill my card. Horrible, horrible, horrible. Rated: 0
Danielle F.
The cleaners we had were good. I knew I would be charged a cancellation fee if I cancelled the membership prior to 6 months. I cancelled the the plan and was charged the outrageous fee. The real issue came after the cancellation. They were deceptive about future scheduled appointments. The cleaner showed up and I thought it just took a while for it to register that it was cancelled. I knew she needed the money, so I allowed her to complete the 3 hour job. I was charged over $160 for a 3 hour visit due to my membership being cancelled. Read carefully if using this company. I would steer clear!
Maripat W.
Do not use this company! They lock you in and you can't get out of automatic charges even when you are not happy with the service! Horrible customer service!
Amy W.
Tabetha and Christy showed up ready to clean. Friendly and on time. They did a great job on my home
Emily H.
Horrible experience. Locked into a year long commitment. Tried to cancel after the very first cleaning, which was absolutely terrible.... Literally didn't clean anything. And now they want me to pay an early termination fee of $167 for 3 hours of non-cleaning. I told the person the bathroom was the priority... They swept the floor downstairs and didn't clean the bathroom at all.
NANCY W.
I have had 2 different cleaners and they have done an awesome job. I am just happy that I can have someone help me as getting older it’s harder to clean like you were younger.
Ann F.
I had cancelled this service via their website and called but, I continue getting charged on my credit card for a service that was not completed, Beware!
Marianne C.
SO incredibly disappointed and disgusted with this service!!!!! I purchased a 6 hour voucher which has been redeemed... the cleaning was AWFUL. I had already scheduled a second cleaning and when I went in to manage it, the price for the cleaner went up TWICE IN THE SPACE OF AN HOUR!!! The cleaner originally hired was $25/hr, then when I went in to confirm that I had my next appointment set, the price changed to $28/hr and then 1/2 hour later when I sat down to finalize things, the price had changed to $30 an hour! WHAT THE HECK!!!! Company adds their own fee of $5/hr in addition to a charge for processing your credit card - which is their only form of payment. Plus a $49 per month membership fee?!?!? Save your $$$ and ask your friends for their recommendations of a good cleaner.