DAYALANEReviews of dayalane.com

Response from DAYALANESep 2, 2026

Thank you for the great review! So glad you enjoyed the product and fast delivery. We appreciate your support and hope to see you again!

Response from DAYALANESep 2, 2026

Thank you for your wonderful review! We're so glad you love the coffee table – great quality, perfect size, and easy assembly. We're also happy we could help with the address change. Your 10/10 recommendation means a lot – thank you for choosing DAYALANE!

Response from DAYALANESep 2, 2026

Thank you for your feedback. We're glad you liked the wood quality and on‑time delivery, but we're sorry the chair height didn't meet your expectations. Please check the height specs on our product page – if it doesn't work for you, contact us and we can help with alternatives. We also appreciate your safety feedback and will review it with our team. Thank you for helping us improve!

Response from DAYALANESep 2, 2026

Thank you for the great review! So glad you loved the easy assembly and good quality. We appreciate your support!

Response from DAYALANESep 2, 2026

Thank you for this amazing review! We're so glad that you loved the quality, attention to detail, and seamless experience – from delivery to customer service. It means a lot that you'd recommend us, and we'd be honored to be part of your future projects. Enjoy your beautiful coffee table!

Response from DAYALANEAug 6, 2026

Hi Don, Thank you for sharing your feedback. We’re sorry to hear about your experience, and we appreciate you allowing us to clarify the situation. We understand why this was frustrating. The product page includes different configuration options, including “Chair” and “Chair + Ottoman”, and the selected configuration determines what is included in the order. Your order was placed under the “Chair” configuration, which is why only the chair was delivered. That said, we completely understand that the product images showing the chair with an ottoman may have confused you, and we sincerely apologize if the page layout did not make the options clear enough. We have taken your feedback seriously and are reviewing how we display product configurations to make the shopping experience clearer for future customers. We also want to clarify that we never intended to misrepresent the product or your purchase. We have always been committed to providing accurate product information and helping customers find the best solution. We truly appreciate your feedback and hope we can have the opportunity to make this right. If you would like to discuss adding the ottoman or any other solution, our support team is always happy to assist. Best regards, DAYALANE CS Team

Response from DAYALANESep 2, 2026

Thank you for your loyalty and this glowing review! We're so glad you love both your new dining chairs and your accent chair from last year – quality and durability are what we stand for. Fast shipping and quick responses are our promise. We can't wait to serve you again!

Response from DAYALANEAug 4, 2026

Hi Chris, Thank you for sharing your feedback. We’re sorry to hear about your experience and we appreciate you giving us the opportunity to clarify the situation. We understand why this was frustrating. The product page includes different configuration options, including “Chair” and “Chair + Ottoman”, and the selected configuration determines what is included in the order. Your order was placed under the “Chair” configuration, which is why only the chair was delivered. That said, we completely understand that the product images showing the chair with an ottoman may have caused confusion, and we sincerely apologize if the page layout did not make the options clear enough. We have taken your feedback seriously and are reviewing how we display product configurations to make the shopping experience clearer for future customers. We also want to clarify that we never intended to misrepresent the product or your purchase. We have always been committed to providing accurate product information and helping customers find the best solution. We truly appreciate your feedback and hope we can have the opportunity to make this right. If you would like to discuss adding the ottoman or any other solution, our support team is always happy to assist. Best regards, DAYALANE Team