Dashingsoul Reviews | Read Customer Reviews of dashingsoul.com

Dashingsoul Reviews | Read Customer Reviews of dashingsoul.com

Dashingsoul reviews

347 approved reviews, newest moderated first

sandra R.
Jan 9, 2024
Lot's of interesting stuff
Lot's of interesting stuff
Response from DashingsoulJan 10, 2024
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
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Elliott
Jan 8, 2024
Buyer beware: Site that steals artists images
Uses artists intellectual property. Has multiples storefronts: dashingsoul, lorealart, lalamise, etc. Poor quality and customer service if you actually receive an order. China/ Hong Kong based.
Response from DashingsoulJan 9, 2024
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
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mleta
Jan 4, 2024
Quality of sweatshirts was poor
Print quality on sweatshirts given for Christmas was poor. The blue cherry blossom design showed up blurred. Seems cheaply made with a poor print process. Also, returns are only within 14 days from receipt of product and your own shipping expense. As these were gifts, I didn't bother to unwrap and inspect them carefully ahead of the holiday. So the short window made it impossible for me to return the product. Won't be ordering from this vendor again.
Response from DashingsoulJan 5, 2024
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
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Hannah T.
Dec 30, 2023
Clothing looks and feels cheap and gross
I ordered multiple sweatshirts for family members for Christmas, and the prints are silkscreens. They feel silky, stiff where the ink is, but the overall effect is very cheap. The sizing is also off. I ordered a 2XL for my 6ft father and it was still too small. I contacted customer support and they said "if you like baggy clothes, size up next time." I asked for an address to ship it back to, and they said "shipping to China is probably too expensive for you, how about a 20% off coupon?" They are really not prepared for a North American market. They don't have our sizes (should be standard!) and they don't have any form of customer service, not exchanges, not refunds.
Response from DashingsoulJan 3, 2024
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
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Thomas G.
Dec 29, 2023
Sweatshirt looked nothing like the pic
Sweatshirt looked nothing like the pic. Very cheap.
Response from DashingsoulJan 3, 2024
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
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Patti
Dec 29, 2023
I loved so many of the items
I loved so many of the items. The artwork was exquisite. Checking out was straight forward and easy. It was very difficult to not purchase more. Thank you.
Response from DashingsoulJan 3, 2024
Dear customer, Thank you so much for your love and support! It’s our great pleasure to serve you! Wish you a great day!
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Lichen S.
Dec 26, 2023
Terrible product not what is described or pictured…
I ordered 2 hoodies when a sale started after thanksgiving, They arrived about 2 weeks later and the quality of the fabric is nothing like the drape of fabric shown on dashingsoul site. I was expecting something with a high cotton content instead it is stiff scratchy plastic fabric. The printing is terrible, the entire fabric is digitally printed on white. Graphics are pixelated, and not in cool Minecraft way. They do not offer a refund. If you ship it back to China they give you a coupon towards another purchase, and $5 (less than 8% of purchase price)
Response from DashingsoulDec 27, 2023
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
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Chelsea Q.
Dec 23, 2023
Total scam - nothing like they look on the website.
Total scam. Beware. I bought 15 items.... every single one had extremely blurred images. The clothes look NOTHING like they do on the website. It's like someone got a tiny image and blew it up then printed it onto mediocre fabric. The seams are all crooked too. I am beyand annoyed and wish I had not purchased so many items. It has put me off buying online.
Response from DashingsoulDec 25, 2023
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
Report