Dashingsoul Reviews | Read Customer Reviews of dashingsoul.com

Dashingsoul Reviews | Read Customer Reviews of dashingsoul.com

Dashingsoul reviews

347 approved reviews, newest moderated first

Denise C.
Dec 20, 2023
I ordered and paid for an item on…December 11th
I ordered and paid for an item on December 11th and have not heard anything about it. I would like my money back please!
Response from DashingsoulDec 21, 2023
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
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Ashlei R.
Dec 19, 2023
So disappointed
So disappointed! After 6 weeks of waiting they arrived (2 sweatshirts/1 tunic) Really wish I had checked here before I ordered. The material on the sweatshirts is nothing like pictured. The images look like soft cotton - instead it’s a thick polyester with a sheen. What is really striking though is the seams, cuffs and collars. They all look like they were sewn and finished by someone still learning to sew. The prints are hit and miss, one is pixelated and blurry the other two are fine. These were presents but I will be donating them to Goodwill instead, I just wouldn’t feel comfortable gifting them.
Response from DashingsoulDec 21, 2023
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
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Danielle B.
Dec 17, 2023
Cheap and nasty
Because the prices were so cheap I guessed these products wouldn't be top quality - but I was shocked by how shoddy they were. I bought two sweatshirts and both were terrible. They are made from cheap synthetic that's almost plasticky and the print is pixelated and nothing like the images. Be aware you are getting a cheap price for a reason.
Response from DashingsoulDec 19, 2023
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
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Sue B.
Dec 16, 2023
I would like to change the size of one…
I would like to change the size of one of the tops I ordered. How do I do that?
Response from DashingsoulDec 19, 2023
Dear customer, Thanks for your feedback. If you have any question. Please contact us via Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.
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Trish F.
Dec 15, 2023
Terrible quality and cut!
Terrible quality and cut for the sweatshirt I received. Do not order from this company because they will not refund your money. It took over a month to arrive and then they tried to tell me that shipping will cost too much to send it back! lol.
Response from DashingsoulDec 19, 2023
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
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Chad R.
Dec 15, 2023
I still do not have my order or any way…
I still do not have my order or any way to track the order and yet you are pestering me for a review.
Response from DashingsoulDec 19, 2023
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
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Veronica M.
Dec 13, 2023
Clothes don't look like the pictures
I ordered two long sleeve t-shirts and two hoodies. The design and cut of the t-shirts is completely different to what the photos looked like. The hoodies looked somewhat similar to what I expected. The fabric of all pieces feels highly flammable and incredibly cheap. The stitching is awful. They look terrible on and feel terrible to wear.
Response from DashingsoulDec 14, 2023
Dear valued customer, we extend our deepest apologies for the inconvenience that hasbeen caused to you. Our team has taken the initiative to email you with the contactinformation of the carrier involved. We kindly request you reach out to them to obtainfurther details and subsequently provide our team with an update based on theinformation received. Rest assured, our team is actively engaged in investigating thismatter with the carrier and will continue to keep you informed through emailcorrespondence. Our dedicated customer care team is committed to resolving thisissue for you. We sincerely appreciate your time and patience.
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Suzi B.
Dec 10, 2023
I am not getting responses from my…
I am not getting responses from my messages from this seller.
Response from DashingsoulDec 12, 2023
Hello, we're so sorry for any unpleasant experience. Please contact us via Facebook messengers or Email address [email protected], we will try our best to follow up with your order issues and solve the problems accordingly. Sorry for any inconvenience caused. Thanks for your understanding.
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