Darwin's Natural Pet ProductsDarwin's delivers fresh, raw meals made with antibiotic-free meat and organic vegetables. No fillers. No shortcuts. Delivered to your door — just like we've done since 2004.
Darwin's Natural Pet Products (darwinspet.com) has 2,113 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Olga M.
My dogs are eating the food
Response from Darwin's Natural Pet ProductsOct 14, 2026
Thank you for your review! We're happy to hear that your dogs are enjoying their meals. Nothing makes us happier than knowing pets are excited for mealtime and benefiting from high-quality nutrition. Thank you for choosing Darwin's and for trusting us to help keep your dogs happy and healthy!
Diana W.
I love your super responsive team. Also am grateful for your website that is easy to navigate. I have needed to change my delivery date a few times recently and it is very easy to do. So glad to have Darwin as my pet’s food supplier!
Response from Darwin's Natural Pet ProductsOct 14, 2026
Hi Diana, Thank you for your wonderful feedback! We're so glad to hear that you've had such a positive experience with both our customer service team and our website. Making it easy for customers to manage their deliveries is important to us, so we're happy to know that changing your delivery dates has been simple and convenient. Thank you for trusting Darwin's as your pet's food supplier. We truly appreciate your support and look forward to serving you and your pet for years to come!
Olga A.
My order arrived perfectly frozen, despite the continuing heat in October.
Response from Darwin's Natural Pet ProductsOct 14, 2026
Hi Olga, Thank you for your review! We're delighted to hear that your order arrived perfectly frozen, even with the warmer October temperatures. We work hard to ensure our packaging keeps your pet's food safe and fresh throughout transit, so it's wonderful to know everything arrived in excellent condition. Thank you for choosing Darwin's and for taking the time to share your experience!
Melissa H.
The raw food itself is great. The packaging is garbage. I'm going to keep making this same reivew until sometthing changes. I have made several like it. Everything is just tossed into a box, left to shuffle around, frozen, so when they defrost, there are holes in the plastic and it makes for a huge mess. Not to mention, it oxidizes since there are holes. WORK ON THE PACKING OF YOUR BOXES!!!
Response from Darwin's Natural Pet ProductsOct 14, 2026
Melissa, Thank you for your honest feedback. We're glad to hear that you are happy with the food itself, but we're very sorry about the condition of your shipments when they arrive. We understand how frustrating it is to receive packages with punctured packaging, especially when it creates a mess and raises concerns about the freshness of the food. Your comments have been shared with our operations team, as we take this type of feedback seriously. We appreciate you continuing to bring this issue to our attention, and we're sorry that your experience has not met the standards we strive to provide. Thank you for being a loyal customer and for taking the time to share your concerns with us.
John W.
Excellent product for my 2 senior cats. They’ve been eating this almost all of their lives and they are now 16 yrs old and in great health. Their fur is silky soft and they are still active. The primary issue is the FedEx delivery service, which can be sketchy where I live.
Response from Darwin's Natural Pet ProductsOct 14, 2026
Thank you for your review! We're thrilled to hear that your two senior cats have been enjoying Darwin's for so many years and that they're still thriving at 16 years old. Knowing they remain active and have silky-soft coats is exactly the kind of success story we love to hear! We're also sorry to hear that you've experienced challenges with FedEx deliveries in your area. We appreciate you bringing this to our attention and will share your feedback with our team. Thank you for your continued trust in Darwin's and for giving your cats the very best nutrition throughout their lives.
Emily S.
Was exactly what I ordered with great discounts and a freebie on my next order. Cats love the food and it's packaging is easy and really mess free.
Response from Darwin's Natural Pet ProductsOct 13, 2026
Hi Emily, Thank you for your wonderful review! We're so happy to hear your order arrived as expected and that you were able to take advantage of the discounts and special offer. It’s especially great to know that your cats are loving the food and that our packaging makes mealtime easy and mess-free. We truly appreciate your support and look forward to keeping your feline family happy and healthy for years to come!
Anita W.
Always quality product which my cats love. Timely delivery as usual.
Response from Darwin's Natural Pet ProductsOct 13, 2026
Hi Anita, Thank you for your continued support! We're delighted to hear that your cats love our food and that you've consistently had a positive experience with both the quality of our products and our reliable delivery service. We truly appreciate you trusting us to help keep your feline family healthy and happy.
Renee C.
Darwin's always has great customer service. They keep you constantly informed about your orders and the shipping schedules. Respond quickly with answers to questions. Plus, my dogs love the food.
Response from Darwin's Natural Pet ProductsOct 13, 2026
Hi Renee, Thank you for your wonderful feedback! We're thrilled to hear that you've had great experiences with our customer service team and that our order updates and shipping communications keep you informed every step of the way. It's also great to know that your questions are answered quickly and, most importantly, that your dogs love the food! We truly appreciate your support and look forward to continuing to provide both exceptional service and nutrition for your pups
