Darwin's delivers fresh, raw meals made with antibiotic-free meat and organic vegetables. No fillers. No shortcuts. Delivered to your door — just like we've done since 2004.
Darwin's Natural Pet Products (darwinspet.com) has 2,113 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
darwinspet.com
Website
darwinspet.com
Category
Pet Stores
Location
Tukwila, Washington
Listed on Five Star Index
2026
About these reviews
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The company replied to 61% of reviews.
Latest
Most recent review: October 2026.
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My pup was already a healthy young girl when I chose Darwin's, and I'm extremely happy with this decision. People constantly comment on how soft her fur is and how vibrant her eyes are, and she has loads of energy to boot. She is always so happy after her Darwin's meal. On top of that, the customer service is EXCELLENT. I recently had an order that got stuck at a carrier facility for too long (never happened before) and as soon as I called, Darwin's happily created a new order and had my order set for a quick 3 day delivery turnaround on a Saturday. Human and pup are very happy; 10 star experience.
Response from Darwin's Natural Pet ProductsJun 5, 2026
Hi Jessica,
Thank you so much for sharing this wonderful review. We’re thrilled to hear how well your girl is thriving on Darwin’s, from her soft coat to her bright eyes and all that happy energy. It means so much to know she enjoys every meal.
We’re also grateful for your kind words about our customer service. While we’re sorry your order was delayed at the carrier facility, we’re glad our team was able to step in quickly and make things right. Ensuring you and your pup are taken care of is always our top priority.
We truly appreciate you and your trust in Darwin’s. Hearing that you had a “10‑star experience” absolutely makes our day.
AN
Anonymous
I've been ordering since 2019. Good company, great pet food.
I have been getting Darwin's Natural Selections chicken since around 2019 for my boy kitty. I have also used their Intelligent Design prescription food for my lovely girl kitty whom I lost in 2020 due to late stage kidney disease and suspected cancer. I wish I had found their food sooner when she first got sick but only got her on it near the end due to her loosing her appetite. Furthermore I have also ordered their biologics chicken for dogs for my moms shitzu who REFUSES almost all dog food and only wants human food. He LOVES this stuff.
Darwin's customer service has gone above and beyond anytime I've had an issue. This includes recently when GLS messed up on my package status and made me think that my food was delivered when it wasn't. The woman I spoke with made sure that my package was still in transit. She also made sure I knew that she could respond to me over the weekend in case of emergency and could get food reordered so I wouldn't have to wait until Monday.
The quality of the food has always been superb and comes mostly frozen even after 2-3 days in transit. My boy loves it! despite being ill he still screams for it with the tenacity of a hungry lion lol
My boy is an old man now at around 16 years or so and has stage 3 kidney disease with recent congestive heart failure from prior septal focal hypertrophy that has progressed. One could say he unfortunately "lost the genetic lottery" in life but he's happy and doing well regardless. He's been stable on this diet since being diagnosed in 2020 with then early stage 2 CKD. He has had no high blood pressure, no electrolyte deficiencies, and no anemia which are common symptoms for CKD. I only just put him on phosphorus blockers earlier this year. While I can't definitively prove this, I thoroughly believe his diet has been a big contributing factor for his stability despite raw food containing higher phosphorus than conventional cat food.
This company cares about quality, safety and their customers. They are worth trying out.
FYI for those of you out there with CKD cats (and dogs) who could use some help:
CATS: Look into Catney One (non aluminum, non calcium raising phosphorus binder, usually used in later stages and only needed if blood test show high phosphorus. Getting an FGF-23 test alongside a traditional blood panel can show you earlier detection and paint a better picture. Epakitin is cheaper but can raise calcium, this is fine if high calcium isn't an issue for your pet.
Porus One (binds to uraemic precursors, promoting excretion of toxic componds)
CATS AND DOGS: Astros oil (mainly for their low/no phosphorus protein powder which is important for pets on low protein CKD diets. Their nitrogen scrub is just gum arabic as a prebiotic, their fish oil has coQ10 which you can both get cheaper elsewhere. The gum arabic dropped my boys BUN by 3 points when he was first put on it. It feeds bacteria that help remove nitrogen in the gut. This is known for humans with CKD as well. I use Kitchen Alchemy's Gum Arabic from Amazon.
CATS AND DOGS: RX vitamins liquid B-plex or their B-plex plus potassium for low potassium issues. Contains vitamins and amino acids.
CATS: Life Extension Cat Mix is a vitamin mix that you can use instead of or with RX vitamins b-plex but pay attention to doubling up on stuff. I use RX 2x daily and the cat mix once because my boy pees most of the vitamins out but an earlier stage cat might not need all that.)
CATS: Rx vitamins renal feline (I suggest the powder form in capsules, the beadlets tend to sink near the bottom of a food dish in soupy meals) herbal blend that supports kidney health but some heart health too.)
"Tanya's Comprehensive Guide to Feline Chronic Kidney Disease" was a pivotal site in helping me during the beginning of my boy's CKD journey.
*Cats have low thirst drive. Making every meal a soup ensures adequate hydration*
FOR HEART ISSUES IN CATS:
Hawthorn extract, particulary the berries and leaves in glycerin (alcohol extract bad for cats, ok for dogs) is known for strengthening the heart. It functions like a weaker form of Pimobendan. It has contradictions in cats with full HCM due to contractions being difficult in a severely thickened heart. But if your pet has just a weak heart or only partial thickening like my boy, it could help them.
Resveracat brand Resveratrol supports heart health. Resveratrol (source from Japanese Knotweed ONLY if for cats) has been shown in rat studies to thin heart wall thickening from HCM but this has not been studied in cats yet. Some cat studies did show kidney health improvement. It helps my boy.
The FDA recently approved a medication to reverse heart thickening in cats with HCM. It's called Felycin-CA1 (active ingredient Sirolimus) ask your vet about it and make sure to research the side effects.
Hope this all helps you in some way!
Response from Darwin's Natural Pet ProductsJun 4, 2026
Hi,
Thank you so much for sharing this incredibly thoughtful and heartfelt review. It means a great deal to us that you’ve trusted Darwin’s with the nutrition and care of your pets for so many years
We are so happy to hear that your Shih Tzu has found a favorite in our Biologics chicken. Winning over a picky eater is always a victory.
Thank you as well for your kind words about our customer service team. We know how stressful delivery issues can be, especially when managing special‑diet pets, and we’re glad our team could support you quickly and compassionately. Your trust, your loyalty, and the care you put into your pets’ well-being truly inspire us.
MA
Meggan A.
When UPS delivers
When UPS delivers, it is never to our actual house. They put it at our neighbors. They put it around a different farm. It is absolutely Ludacris. Our food was completely thawed and warm when we got it. Our neighbors had to bring it to us. The website still says that it’s processing my order. Amazon drivers make it up our hill almost every day, so this is absolutely a carrier problem. We needed this food delivered on time and not sure what to do other than just refreeze the food feed it to them.
Response from Darwin's Natural Pet ProductsJun 4, 2026
Hello Meggan,
Thank you for letting us know about this. I’m so sorry you had to deal with UPS delivering your order to the wrong address again. That’s incredibly frustrating, especially when you’re depending on the food to arrive on time and in good condition.
I can see that our customer service team has placed a replacement order for you, and it’s scheduled to arrive tomorrow. We’ll continue monitoring it closely to make sure it gets to you correctly this time.
Thank you for being so patient with us while we work through these carrier issues. We truly appreciate you, and we’re committed to getting your deliveries back on track.
TR
Trudy
Helped me with changing my upcoming…
Helped me with changing my upcoming orders. Asked about the dog and was very friendly.
Response from Darwin's Natural Pet ProductsJun 4, 2026
Hi Trudy,
Thank you so much for sharing this! We’re glad to hear our team was able to help you update your upcoming orders and that the experience felt friendly and personal. We love getting to know the pets we serve, so it’s wonderful to hear that the conversation included asking about your dog as well. We truly appreciate you being part of the Darwin’s family.
CY
Chia-Yu C.
Good quality and very reliable…
Good quality and very reliable delivery. My cats love it!
Response from Darwin's Natural Pet ProductsJun 4, 2026
Hi,
Thank you so much for sharing this! We’re thrilled to hear that your cats are loving the food and that your deliveries have been consistently reliable. Knowing the quality meets your expectations means a lot to us. We truly appreciate you being part of the Darwin’s family.
CU
customer
Darwin's raw dog food has been the best decision for my two dogs.
I have been feeding my dogs Darwin raw dog foods. I tried a few over the years biologic, turkey and currently chicken, as my dogs age dietary needs changed as well. They eat it several ways raw, half slow cooked and totally slow cooked to change up for our lifestyle from being home or traveling around. Very healthy results no.matter how I serve it. I highly recommend Darwin Dog food! Delivery took.a minute to synchronize with freezer and consumption but has been spot after initial start up.
Response from Darwin's Natural Pet ProductsJun 4, 2026
Hi,
Thank you so much for sharing this thoughtful review! It’s wonderful to hear that you’ve been feeding Darwin’s for years and that each of your dogs has thrived as their dietary needs have changed. We love that you’ve tried several of our recipes, Biologics, Turkey, and now Chicken, and found what works best for them at each stage of life.
It’s also great to hear how flexible the food has been for your lifestyle, whether you’re serving it raw, half slow‑cooked, or fully slow‑cooked while traveling. Healthy results across all those methods are exactly what we hope for.
We’re grateful as well for your kind words about delivery. Thank you for the high recommendation and for trusting us with your dogs’ nutrition. We’re honored to be part of their journey.
SB
Sue B.
It’s getting extremely expensive for…
It’s getting extremely expensive for someone elderly on a fixed budget. But I love the product and the convenience.
Sometimes the food is thawed quite a lot and not as cold as it should be. Some of the packets have expanded during the warmer months.
Thanks. Sure
Response from Darwin's Natural Pet ProductsJun 4, 2026
Hi Sue,
Thank you for letting us know. I requested a customer service manager to contact you regarding the food and to see if we can assist you with your pricing. Thank you, Sue!
DG
Delia G.
Love your products
Love your products. I had a cc frauded , and it was easy to add a new card.
Response from Darwin's Natural Pet ProductsJun 4, 2026
Hi Delia,
Thank you so much for sharing this! We’re thrilled to hear that you’re loving our products, and we’re especially glad that updating your payment information after the card issue was quick and easy. We know how stressful card fraud can be, so we’re happy our system made that part simple for you. We truly appreciate you being part of the Darwin’s family.