D'ArtagnanReviews of dartagnan.com

Well I’m impressed with the D’artagnans big brekkie it had sausage/ hash browns scrambled eggs / bacon / mushrooms /bake beans and I got a pot of tea total $ 32.00 not only were the staff very welcoming and friendly the food was delicious well cooked , I had to leave half of my breakfast behind as I could not fit an other thing in. I will try this cafe again

Honestly, if you want to enjoy high quality products (beef, lamb, pork, duck, foie gras, chicken, quails, venison, and so on and so forth), don't lose your time, log in the website of d'Artagnan. and then begin the adventure of discovering extraordinary products that do not exist anywhere else. Everyone is extremely professional and kind. The best customer service that resolves your issues in the shortest possible time. I love shopping on this website and I recommend it with my eyes closed.

I have generally enjoyed their products however, I bought some veal chops that were as poor of quality as possible. They were butchered up so badly, I throw them out! I did reach out to them twice and twice- No Response! Yes I have pictures and the package lot number. From this experience, I will never buy any products ever again!! Never!

The duck confit is not what it was. Have ordered these several times over many years. Regrettably, the last 2 orders have been a big disappointment---dry and without much flavor. Will be looking for a different source.

My brother was kind enough to order from COSTCO, a great company, a $130.00 food package from D'Artagnan. The package was shorted a single item. After 5 emails and 5 phone calls nothing was resolved; a most miserable customer service department in which, no human being can make anything actually happen! "RUN YOU IN CIRCLES" Regarding the actual food, it was OK but nothing spectacular! I looked at their website, I think it is highly over-priced meat products which are visually promoted with software enhanced photos and wordy commentary; the actual food you receive does not live up to the website's visual display and artistry. Shop locally and support your own community. Take a local drive and learn about your neighborhood - yes, the good old days before the on-line invasion. UPDATE: Ok let's be fair - as of today 1/6/23 I received the food items that were missing from the original order. With that said I'll change my rating to a 2 star. Perhaps they mailed the items because I called COSTCO. Well, all is remedied.

It doesnt just smell a lil sour...it legit smells of death. This was rancid BEFORE it froze. The 2 stars is for actually sending the order overnight.

I ordered two Green Circle turkeys to feed 25 people for Thanksgiving. Placed my order in October and the items were in stock. The day before Thanksgiving Dartagnan delivered instead two small turkey breasts (not whole turkeys as ordered) of inferior quality. Customer service was rude and dismissive and did not do anything to fix the order. Stay far away from these people and certainly do not trust your holidays with their service. Dishonest and incompetent.

I was a frequent shopper. Usually I would buy a lot when they had a 40% off flash sale as they are so expensive. I purchased their duck breast and found it tough and bitter upon cooking. I assumed it was a quality control issue that they would appreciate learning about. I sent an email with the product ID numbers. They emailed back that the breasts were delivered a few months previously and had been frozen too long. Also added that the time to mail back an unsatisfactory product was only a few days. I accepted this without complaint (was not complaining initially, just informing). I was quite surprised that they then took me off their email list so I never got notification of sales from then on. I found this to be a bit mean spirited. There are plenty of other gourmet food suppliers to order from so I have not missed them. However, to remove a customer of many years from the email list simply because he notified them of a possible quality control issue is very arrogant.