danubehome.comReviews of danubehome.com

Super low quality product. Don't buy waste of money, Total fraud

Becareful buying these products.They are like toys.I took sets to Srilanka all broken and they don't give warranty saying it's physically damaged.When you fix them they break.😭

Worst quality products for higher prices is danube. also worst customer service

NEVER BUY FROM DANUBE HOME Please read me, you will save a lot of MONEY and TIME First i oder chair and gaming desk, they are bad and too small for the price. I request return the samen day, its denied because the deleviry man already assemble it. Order on Amazon and Ikea you can return if you dont like. Two i order BED and MATTRESS, the day before delivery its been rescheduled for TWO MORE WEEKS. I sleep on the floor. I try to contact SUPPORT , they DONT REPLY to mail, whatsapp and phone. They doesnt care. I never see that. If you can't cancel items make a chargeback. It's a shame to scam dubai residents like that.

I would give the company zero if possible..the driver sent me a wahtspp saying his coming in one hour.. i replied saying i need 2 hours.. immediately i get a new msg saying my delivery is now cancelled and rescheduled for dec 22nd(12 days later) .. i call the company and say i need it today and that i have sent someone to the house to collect it(15 mins after the first msg i got from the driver) they insist they can only deliver it now 12 days later...they wouldn't even let me speak to a manager..worst cusumter service and company I've had dealings with after living in Dubai or 12 years.. I would never order from them again and i recommend no one does

I placed an order after your website clearly indicated the items would be delivered within 7 days. This was the only reason I proceeded with the purchase. Immediately after payment, I was informed that the delivery would actually take more than two weeks—completely contradicting the information provided at checkout. When I contacted customer service for an explanation, I was told there was nothing that could be done. As I urgently need the items next week, I requested a cancellation and refund, only to be told it would take up to 14 days for the refund to be processed. This is unacceptable. The entire experience has been frustrating, misleading, and incredibly disappointing. This was my first order with your company, and due to this lack of transparency and poor service, it will also be my last.

I have returned some items. Still i havent get the cashback for 1 item. which cost 700AED. Calling in costumer care. They wont answer

I have Milano Water Heater. I have 10 of them for that fact. They tell you it has 7 year warranty. But 10 out of 10 i.e. 100% break by damage to element less than 3 years in service. They refuse warranty. Read fine print. Only 2 years for element. I call it robbery abd cheating. I understant one or two get burned out element. 10 of 10 is a severe problem.