DankStopReviews of dankstop.com

If I could rate a zero star rating I would. I purchased a medium 4 piece Santa Cruz shredder in the Rasta colorway. When I received my order I was stoked! Finally have the grinder I’ve been waiting for. I dig through the packing peanuts and find it! I open the box and pull the grinder out. 😢 the color of my grinder is Red, ORANGE and green.. this can’t be.. who would try to pass these colors as the Rasta colorway? DANKSTOP did.. when I contacted their customer service I was told this is how it’s shipped from Santa Cruz shredder and that it’s the updated Rasta colorway. If I saw these colors together on the DANKSTOP website I would have laughed and never ordered it. However, the pictures of the Rasta shredder on their website is clearly red, yellow/gold and green. To make this even more of a scam, they have an all orange shredder and guess what.. the oranges match.. so instead of offering to send me the yellow/gold piece of my shredder, they give me a $35 gift card and I never heard back from them. The most disappointing purchase I’ve ever made online and because they had the audacity to send me this shredder red, orange and green and then not make sure I got the Rasta shredder I ordered I’ll never purchase anything from them again.. I’ll be posting pictures on other review sites as well as a review video on yt.

They claim "free" transportation, but charge you for insurance just in case your product gets lost in transit. Dishonest!

Recently shopped at DankStop.com and have to say the experience was amazing. The product came in and even though I didn't like it, their customer service took care of me completely and I exchanged for something else (with no cost even though it was kinda my fault). I received the 2nd item again with free shipping!! and I absolutely love it! Have tried other smoking supply websites before and can see this one is the best selection and experience BY FAR.

They refuse to pay their affiliates what they owe them. Not a company you should trust with your money.

Impossible to contact this company. I called, emailed and used their supposed chat support. Not a single reply or phone answer. I was trying to buy their glass through their wholesale program, thankfully I didn't spend any money before I realized they don't care about their customers or partners. I finally found a much better company with great customer service and faster shipping. Do yourself a favor and check out PiecePro Xpress instead, I've had good experiences with them.

First experience I had with customer service was when I left a review that some how the inner tube of my dab rig broke-instead of just an apology they also sent me a FREE upgraded dab rig! I've continued to use them without disappointment in products until today when my new vape didnt fit my already boughten dank vapes cartridges (not to be confused with dank stop- dank vapes were purchased at a dispensary) I called to ask a basic question about vapes knowing that because they were from seprate shops that there might be anything I could do but return it. Instead they let me keep the vape I already bought AND gave me store credit back on it to find another vape that should better suit me! If I buy anything offline such as bongs, rigs, or even as simple as papers, it will most definatly be from dankstop!

If you're buying branded glass it's great. I love my empire glassworks pipe and it was the cheapest price I found.

You can buy glass WAY cheaper at DHgate.com stop wasting your money. dankstop buys everything from CHINA. you're getting screwed.