DankStopThe Best Online Headshop, offering FREE SAME-DAY USA SHIPPING as well as the lowest prices on bongs, dab rigs, vaporizers, glass pipes, bubblers, and more!
DankStop (dankstop.com) has 387 customer reviews on Five Star Index, with an average rating of 2.6 out of 5.
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Smoking & Tobacco · Branchburg, New Jersey
Excellent
Smoking & Tobacco · Jersey City, New Jersey
Excellent
Smoking & Tobacco · Ocean Twp, New Jersey
Excellent
Smoking & Tobacco · Pine Hill, New Jersey
Excellent
387 approved reviews, newest moderated first
Sara R.
Fast accurate delivery. Loved my piece
Response from DankStopOct 3, 2023
Awesome! Speedy delivery and happy customers like you make our day. Enjoy your new piece, and remember, we're just a message away if you need anything else! 🚚🎉👍
Megan C.
They said my item was in stock. I ordered and paid then was issued a refund. I emailed questioning this and was told it wasn't in stock. I checked the site and it showed that it was still in stock. I responded with this and got no response.
Response from DankStopOct 3, 2023
We apologize for any confusion regarding your recent order. It appears there was a misunderstanding regarding the availability of the specific color (variant) you selected. While the item is in stock, it's currently only available in different variants. You are more than welcome to place a new order for an available variant that suits your preferences. Should you require any assistance or have further questions, please feel free to reach out. Your understanding is greatly appreciated, and we look forward to helping you with your new order.
Brodeur T.
my package was supposed to be delivered on friday and it didn’t even get a shipping label until then, it’s in the middle of no where in texas and you guys asked how my experience was? terrible.
Response from DankStopOct 3, 2023
We sincerely apologize for the delay you've experienced with your order. We understand how frustrating transit delays can be, and we truly appreciate your patience. The good news is that your package is on its way and is expected to arrive tomorrow. We hope that once it's in your hands, you'll find it worth the wait. Should you have any further questions or need assistance in the future, please don't hesitate to reach out to our customer support team. Your satisfaction is important to us, and we're here to help. Thank you for choosing DankStop, and we look forward to serving you better in the future.
Ariella H.
After over forty years of plastic bongs, it was time for an upgrade. DankStop did not disappoint. The pipe arrived in a timely manner and I wasted no time trying it out with some of my home grown. Love the heavy glass and the simple design (I like simple). The Chimera hits are potent but smooth. Smoke a one hitter or the big bowl that comes with it, this pipe will get the job done. Extremely easy to clean with coarse salt and 91% alcohol. One-hit weed and the Chimera are a great match. I like this pipe so much I ordered another just like it in case of emergencies. Thanks, DankStop, for a great product at a great price!
Response from DankStopSep 12, 2023
Thank you for your outstanding 5-star review, Ariella! 🌟 We're thrilled to hear that you're impressed with our product's design, practicality, and durability. Your feedback is incredibly valuable to us, and it motivates us to continue delivering top-notch quality. We can't wait to serve you again soon!
Josiah M.
My first item took a little while but still under a week , it arrived broken which was upsetting so I contacted support and with ease they shipped another one within the same time for free. EDIT !!!! I had to take my rating down to a one simply because the replacement piece they sent broke within the first week of it arriving. We know that glass is fragile so we are careful with our pieces, so this is a major fault on whoever makes these. When I tried to explain to support, they told me that we were past the date to put in a dispute about the item (which was the 2nd dispute I put in anyway). I’m very upset with this service, I told them I would give them pictures but they said any damage that wasn’t caused in shipping is something that they don’t have to deal with. This is super annoying , this should be something they have to fix and I hope support sees this !!! I still want my full refund
Response from DankStopSep 9, 2023
Wow, thank you so much for your awesome 5-star review! 🌟 We're genuinely sorry about the initial hiccup with your item, but it's fantastic to hear that our support team was able to get a replacement to you so swiftly. Your satisfaction means the world to us, and we're here anytime you need assistance. Thanks for being a valued customer!
Keri K.
Item as described, fast shipping and happy customer!
Response from DankStopSep 12, 2023
We're thrilled you're happy with your purchase and our fast shipping. Your satisfaction means the world to us. Here's to more smiles in the future!
Daren B.
I’m still waiting. I have never received my item from you guys. I am very upset.
Response from DankStopSep 9, 2023
I'm sorry to hear that your order hadn't arrived at the time of your review. I wanted to let you know that it was actually in transit, and I'm delighted to inform you that it was delivered just a day after your review was posted. I hope you've received your order and that it meets your expectations. If you have any further questions or concerns, please don't hesitate to reach out. We're here to assist. Thank you for your patience and for choosing us.
David
The packaging was super secure and showed that the company truly cares about quality and the safety of the customer's product.
Response from DankStopSep 12, 2023
Wow, thank you so much for the fantastic 5-star review! 🌟 We're thrilled that you noticed and appreciated our secure packaging. Your safety and product quality are paramount to us, and it's wonderful to know that our efforts have made a positive impact on your experience. We can't wait to have the pleasure of serving you again soon!