I placed an order on December 5th 2023 it is now Jan 7th 2024 and it still says it has not shipped. Im giving it one more week and if nothing im contacting my credit card to get my funds back. There os no reason why a product like this should take so long to create and ship.
KK
kayla K.
I placed an order December 10th
I placed an order December 10th. It's been almost a month and it is still only in production. They gave me no other information on it. No expectation day or anything. At this point I just want to cancel the order.
JO
Jodi O.
You won't get your order!
I ordered an air freshener for a Christmas gift and it never arrived. I contacted customer service which told me it had (ugh). I was offered a replacement order and waited. I then got another email saying the replacement was delivered...and IT WASN'T!!! WTH?!? Customer service is no help. I am out $ and my friend didn't get her gift. I get deliveries often so I know my address wasn't the issue. Very shady business. Buyer beware!
MS
Mary S.
No product, no response to inquiries
I ordered on 12/2 for a Christmas gift, received an email on the 14th stating it would not arrive for Christmas, but by then it was too late to order elsewhere too, so I figured I'd give them a chance. Of course, now I see all of these BAD reviews about people ordering right before me who are still waiting for their products, and could have had my answer on whether to proceed with my order or not. They apparently have no plan for when they actually get too busy, and then just stop responding. I received a "mail delivery failure" when I used their contact info, and it suspiciously came 24 hours later, so you know it wasn't REALLY failed, probably just "bounced" so they could continue to avoid me. Now I'm out $$, have no idea when I'll actually get this order, and what's worse, it probably won't even look or smell good based on other people's experiences! What regret I have using this business.
JR
Jeffrey R.
Hasn’t Shipped 1 mo. After Ordering
Order on 11/30. Site said 8-10 days to ship. It’s now 12/28 and it still hasn’t shipped. Worse is that I’ve emailed support 4 times and have received no response. That’s horrible. Additionally, no phone number is published so contacting via phone is impossible. Unacceptable business practices.
JB
JB
Waste of time and Money.
I ordered on November 26th. I am scheduled to received the air freshener on December 28th. It has taken over a month to get an air freshener. I am sure the excuses will fly. I would not waste my time on this.
LW
Lisa W.
Poor Planning
Similar to many of the other reviews. I placed my order on 11/29. The portal they provide to track your order stated the estimated ship date as December 20th. Initially the portal stated that my order had been prepared and was getting ready to ship. Today I received an email that stated my order would not ship in time for Christmas and now my order status is back in the 'prepared' stage. So somehow my order was ready, but now it isn't.
I understand that things get super busy during the holidays, especially custom orders, which is why I ordered early. But this is just bad business. I ordered custom PJs the same date from a different company and they arrived over two weeks ago. I agree with many of the other reviewers, Dangleit should have communicated the delays earlier so that folks could have the choice of cancelling their order.
SB
Shannon B.
Horrible quality and photo
I sent two photos to be used for two fresheners.. the one of our cat (to be given to my daughter) was a horrible copy! My daughter didn't even recognize her cat!
The photo I sent of my daughter came back blotchy and made my daughter look like she had pink flesh.
I sent the required photos (cut fresheners in half) and was told they wouldn't refund me because I duct cut then as requested!! What a waste of $28.00!