DangleitReviews of dangleit.com

I ordered 3 air fresheners for my wife as a cute valentines gift and was told the order would be there by V-day or shortly after; they didn’t arrive until the end of the month. They were really small too. I paid 14.99 per air freshener, and for that price you would think they would be the size of your average air freshener. At this time, I would not recommend this company.

When order finally received, it was missing one item. I have continually requested the item be sent and finally requested refund. Customer service tells me to use an option on website that is not available. Very frustrating. Today is the latest contact.

I ordered one air freshener for Christmas and I STILL don’t have it. Terrible customer service and takes forever to receive your order. Go on Etsy instead you’ll get the same product WAY faster. Will never order here again.

I ordered an air frehener of my dog’s head. Nothing complicated. I ordered in early November and they told me it wouldn’t be ready by Christmas which was fine and not a big deal. I never heard back from them for months so I checked my order portal. It said it was supposed to ship Jan 2. It’s now Jan 21 and I just received my first email from them that the order shipped. Almost 3 months later! They make air fresherners from a picture that you submit, not building a rocket ship. Awful communication and takes forever. This place sucks.

Im having the same issues. I placed my order December 12th and it’s already been a month and I have not received my item. They never sent me any status updates and are copy pasting messages when I ask for customer support. The portal says my item has shipped and delivered and I have not received it and the discrepancy between the portal and what their so called customer service rep “Hannah M.” Says that it will ship at the end of the week at the latest and it’s the end of the week and no longer a holiday. This is bullsh*t. I’m going to report them to BBB. I’m out money and a gift and doesn’t look like I’m getting either back at this point. This is theft.

I’ve been trying to contact someone regarding my order I placed on 12/8/2023. It was to be shipped out by 12/29/2023. It is now the 12th of January and I still don’t have any movement on my order. I’ve reached out via the website and requested assistance TWICE. I’ve also reached out on instagram. This is absolutely ridiculous and the customer service is nonexistent.

Placed an order on December 16th and delivery was scheduled for ~January 5th. Didn't receive any updates from Dangle It, so I went to check the status of my order online using their 'order portal'. The portal said my order didn't exist (my bank statement would disagree), so I emailed customer service on January 10th. They responded a few days later and wrote that my order would be shipped by the end of the week. Here we are on Friday after 11pm, January 13th, and I haven't received any update. Please note that their order portal has been down for at least two full weeks and their website says the method to cancel an order and request a refund is... using the portal. Sound fishy to anyone else? Time to file a chargeback with my bank. Wouldn't recommend this company to anyone.

Ordered Dec 15, 2023. Estimated ship date was Jan 8. It is Jan 10. They say it's currently with designers, not even in production yet.