DangleitReviews of dangleit.com

I submitted a picture of my son and it looked amazing so I submitted a photo of my dog as well. At first glance it looked great so I placed my order for both. As soon as I paid I noticed my BOY dog’s rocket was out.. I immediately messaged customer service. I was met with Hannah M’s unprofessional sarcasm along with her saying it’s too late in production. It had only been 5 minutes. I understand I should’ve caught it first but why didn’t the team notice who edited it? It also took almost two weeks to ship, so it definitely wasn’t too late. So now I have an explicit photo freshie.

I ordered $47 dollars of air fresheners, they said estimated shipping date was December 1st-3rd. It’s December 10th and I’ve not heard anything, not received my order and haven’t gotten a refund. They are not worth the money to not communicate and just take peoples money.

Did not receive the correct scent I ordered. They won’t make it right. Bad customer service.

Worst experience ever!! Ordered May 2025, they charged me $30 for shipping, but UPS didn’t receive it. Dangleit told me to pay UPS and I would get a refund. I paid $24 to UPS and only got that refunded, told Dangleit to refund the total they charged me; never got that, neither my order. Requested full refund and they will refund only 20%. What a joke!!

Scam. Save your time and money. Same story as everyone else. Ordered in Nov with an expected delivery before Christmas, it never shipped. When I reached out to customer service they said delayed and then in February said my package was lost. It’s March and UPS tracking says they’ve never received the package.

Total disaster here. 24% of 1-star reviews say it all. I ordered these for my kids in January, a month in advance, for Valentines Day. I waited for 3 weeks for them to come; after paying for shipping, they were sent with a stamp by regular mail. When they finally arrived, they looked like garbage. I paid 50 bucks for 4 crappy pieces of junk that I could have made on my HP printer at home and done a better job. I then followed the instructions on the top of the package to ask for help, scanning their QR code, but of course that doesn't work. It just takes you to a black hole. So, I chose to send an email, including a photo, and they reply with, "we are sorry they look like that, but we were very busy over here with orders for Valentines and didn't have a chance to check them, but if you cut them up and send a photo of them afterward, we will issue you a refund, or we can replace them for free. We hope this helps." Now mind you, I have no gifts for my kids, after ordering something a month in advance, they will not be "free", since I paid for them, and did not receive what I paid for, and if they remake it will take another 3 weeks and it will be March, and they may look like garbage again! Never mind that there is no Valentines Day in March. Do not waste your time with these kids, they keep saying they are "helping" me, because they think that giving me what I paid for is helping. Making it right is helping! It is business, send it overnight. USPS 9 bucks 2-day priority mail. Offer to let me keep it and still give me a refund, so I can hand my kids something, not cut up, how about that? That would be an attempt to "make it right". At least the kids see you tried. Noooooooo. What a total waste of my time and money. A perfect example of a good idea in the wrong hands. No phone number on the website either. Save your money. Print a picture out on your home computer and spray cologne on it, because that's what they will send you anyway, for 50 bucks! Tell BRENNAN I want my money back.

This was a very disappointing purchase. I ordered 2 custom air fresheners on December 2nd, both were Christmas gifts and at the time of ordering the expected date of delivery was December 24th. On December 7th I received an email notifying me that the order was being crafted. On December 15th I emailed customer support requesting an update as the order was still showing to be in production. On the 17th I received an email back stating after the order completed the production process the Quality Control team reviewed the order and deemed it did not meet their standards so the items were placed back into production. The email also stated "Additionally, we'll go ahead and upgrade your shipping method (on us) to ensure that it arrives as soon as possible and by Christmas!" Spoiler : it did not arrive in time for Christmas. On December 23rd, I emailed asking for another update, which went unanswered. On December 30th I sent another email requesting an update or a refund. My order arrived January 4th. I should have inspected the order carefully, but unfortunately I missed that one of the custom air fresheners was created with a watermelon scent instead of the vanilla scent I ordered. By the time I realized the mistake it was January 30th. I emailed customer service and explained the situation and asked for it to be fixed. I was initially advised that it would not be corrected because the 7 day grace period past the delivery date had passed. After expressing my frustration with the whole purchasing process I was told they would make an exception and allow me to return to the ordering portal to request a replacement, but this option would need to be unlocked for me and would only be available for 24 hours. Upon receiving this email I immediately returned to the portal but found that this option was still not available. Another email was sent, with a screenshot of their portal attached. At the time of this review I have not heard anything else from the company and still can not access the replacement option on their portal. If you are in the market for custom air fresheners I would encourage you to avoid this company, their customer service is NOT worth the headache! UPDATE: I received an email from customer service stating they can manually help me with the replacement process but I will need to remove this review first. At this point, I will be declining that offer and am planning to purchase another air freshener through a different company.

I will not order from here again! I see all of these positive posts but my experience has been very different! I ordered the end of November to assure I received them by Christmas. I placed an order and an hour later I found out the other family members wanted them. So I hurry and message them to see if I could add more to my order. They told me unfortunately I couldn’t because they were already processing. I had to make another order which meant I had to pay shipping twice! OK I was still fine with that but I did not receive either order. I have emailed them several times and they just keep saying that the post office said they were delivered. I have never seen them. They told me to check neighbors as well. I live out in the country and there are not very many neighbors near me although I did ask each of them upon delivering Christmas gifts. Now I’m just being basically questioned on my integrity saying that I should’ve received them. Instead of holding to their policy of 100% guaranteed. It’s almost the end of January and I’ve still been dealing with them on not receiving my order. They seem very reluctant to either resend my order or even give me a refund! 🤬😡