D'Angelico GuitarsReviews of dangelicoguitars.com

D'Angelico Guitars reviews

675 approved reviews, newest moderated first

Michael G.
Feb 6, 2023
to provide appropriate tracking…
Failure to provide appropriate tracking information, once the sale is made,absolutely no support,
Response from D'Angelico GuitarsFeb 6, 2023
Hey Michael, my sincerest apologies if you did not receive tracking information for this order before it arrived. Our system shows tracking information was sent to your email on January 25th as well as a confirmation of delivery sent on January 30th. Can you check your SPAM folder? We're always trying to improve our operations and so if the message was not actually sent, I'd like to make sure we address with our operations team and ensure this feature is working correctly. If you had additional support issues, I'd love to discuss to help make sure we resolve this for you and improve in the future. Thank you, Jessica - [email protected]
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Robert Z.
Feb 5, 2023
Try, try again….
You guys did great at shipping me my new stair step tailpiece. However, on receiving my new, nicer, beefier Tailpiece, I can’t help thinking that there had been problems with the original, (mine tore off at the hinge, having been mostly in the case, never gigged, never dropped.). At any rate, the new unit is noticeably thicker gauge metal, more plating, and all around nicer.
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JamesT. L.
Feb 3, 2023
EXCELLENT Customer service
EXCELLENT Customer service! Great communication and superman fast shipping. Plus an excellent truss rod cover. D'Angelico always exceeds my expectations.
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Geoffrey H.
Feb 2, 2023
Not screwed
You could have included the screws for the truss rod cover. How cheap can you get?
Response from D'Angelico GuitarsFeb 2, 2023
Hey Geoffrey, Our sincerest apologies, The screws must have been missed on the order. Our customer service team will mail you a set.
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Mike M.
Feb 1, 2023
The part was finally available!
The part was finally available!! Having this gold stairstep truss rod cover makes the whole guitar so much more beautiful.
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Jonathan A.
Jan 11, 2023
Great product
Great product, shipping a little slow
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Mary
Jan 3, 2023
Bad screws came with the tailpiece
I ordered a new long stair step tailpiece to replace one with a cracked hinge and it came fairly quickly. The mounting holes, however, needed to be drilled out as the provided screws were too large in diameter to go thru the casting. The screws also had very soft Phillip's heads that were easily deformed (even with the correct driver) as they were screwed in. I would have appreciated an extra set of screws so I could install the best of the bunch rather than make do with the couple that easily stripped and got rough heads. I guess I'll find some real brass screws online and replace them.
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Daniel D.
Dec 16, 2022
Best amps ever
Best amps ever. Great merch.
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