D'Angelico GuitarsReviews of dangelicoguitars.com

I do understand that parts are expensive so you charged me $100 for the part even though my guitar tech thought it should be free. To add insult to injury the screw holes on the new tailpiece were 1 1/2 " and the old holes were 1 " . And I spoke to those who should know this but I was not warned of this

My order was incomplete. I did not receive the Grateful Dead guitar strap. I was very disappointed.

Great sounding guitar. First one i received had a couple blemishes on the back. Took it back to Guitar Center ordered another and that on had fret buzz on the first fret of one of the strings to where it buzzed and muted the string at the same time. Loved the guitar but took it back. Update: response to D'Angelico. The guitar that I'm talking about is the D'Angelico Premier Series Gramercy CS Cutaway Orchestra Acoustic-Electric Guitar Vintage Sunburst- Guitar Center exclusive. I ordered both in store from Guitar Center one i had sent to the store and the second one was sent to my house. It is great guitar sounds great and looks even better but just had those issues with it. I had been looking into buying since December 2024 I would still like one they sound and look great.

While I was contacted, considering the serious nature of the problem, the lack of a useful response was beyond disappointing. The fix for my new guitar will be out of my pocket, likely costly, time without my guitar. It was a neck/fret issue, which ultimately is a quality control issue. More broadly, I LOVE the sound, playability, the vibe of the EXL 1 I purchased! I own 3 Gibson LP’s, 2 Fender Strats, a Tele, 2 Kiesel’s, 2 Steinberger’s, 2 Ibanez, a Martin, 2 Cordoba’s, an Epiphone Joe Pass, a Jackson Fusion, an early Charvel, but I wanted a more engaging Jazz archtop hollow body. This guitar has a fast neck, the spruce top gives a BEAUTIFUL sound! But the high open E buzzes to the point of being muted, and now it’s developing buzzes on the B and G string as well. Given this serious lack of QC, I can’t imagine ever buying another D’Angelico, sadly. I imagine I’ll have to trade this in on a guitar that I can actually play. How utterly disappointing. I’d hoped that D’Angelico would make it right, but they’ve left me to fend for myself, and I just bought it this year.

I called and left message regarding my purchase. No reply, nothing. I Still purchased my items despite, hoping they'll work. Poor attention to customer service, at least for this customer.

I bought a guitar strap and received order confirmation but have not heard anything on shipping my order as of One week later.

Dropped the guitar when I was at the store. Was told it was Re-ordered from the Cincinnati, and when I checked a week later, nothing had been done. Also was told I would get a return phone call from the Aspen....that never happened either. Finally got an email that the label was printed in New York but no ship date. All and all, nice guitars but the service in Aspen sucks.

The t shirt is so small that it doesn’t even fit my girlfriend!