D'Angelico GuitarsReviews of dangelicoguitars.com

I want to buy 2 hard cases for both SS style guitars. No product for the last 10 mos AND no response from info@Dangelico dot com. 🫤

The customer service is truly horrendous. I’ve been trying to get in contact to discuss a bass that’s potentially a prototype, and to get general information. Sent 2-3 emails, not a single confirmation, no emails back, it’s been a month since I sent the first one and I’ve heard nothing.

I’ve loved D’Angelico guitars for over a decade. My EXL1 tailpiece recently broke at the hinges. I was given a discount code and was told the part I need should be in stock later in the week. Once the part was in stock I placed an order. The part was paid for over a week ago and there are still no shipping details. I emailed customer service two days ago and have received no response. I’m still pretty confident it will turn out okay, but I currently have a guitar shaped decoration by D’Angelico until I have the tailpiece. :) Just looking for some answers.

I purchased a D’Angelico Bedford Deluxe SH at the end of November from an authorized dealer in Germany. After receiving the guitar, I noticed a few quality-related issues and contacted D’Angelico’s support/warranty department with a detailed description. Unfortunately, I have not received a response yet. I understand that support teams can be busy, but given the price of the instrument, I was hoping for some feedback or guidance on how to proceed. I am sharing this experience here to inform other customers and hope that communication will improve, as I truly like the instrument and the brand.

Service was a disgrace to the D’Angelico name.

Never received my full order, email customer service twice with no response and no refund. Worst customer service I’ve ever experienced. Will never order from this worthless company again!!!!

12 days ago I ordered 2 guitar straps. No tracking # No answer to my inquiries. Waiting.

The pick guard doesn't fit can't get in touch with customer support.