Dalton Carpet One Floor & Home Reviews | Read Customer Reviews of daltoncarpetoneathens.com

Dalton Carpet One Floor & Home Reviews | Read Customer Reviews of daltoncarpetoneathens.com

Dalton Carpet One Floor & Home reviews

94 approved reviews, newest moderated first

Andrea D.
May 15, 2016
The carpet is nice but the installation wasn't completely like we were told.
We were told that the floors would be repaired for their squeakiness. The installer told my husband that repairing the floor was extra and we didn't pay extra. They also put our furniture back in the wrong place. Overall, it was an okay experience but one that wasn't perfect.
Response from Dalton Carpet One Floor & HomeJun 1, 2016
Andrea, Thank you so much for writing this review, as we would not have known about this situation otherwise. We sincerely apologize that our installers did not notify our sales staff of this right away! This is something that could have been taken care of immediately. We appreciate you taking our call and scheduling a time where we can come in and fix these problems for you. You have been very patient, and we are grateful for that! Our goal is to make this better for you, so please reach out to us immediately if any other problems occur or if you have any questions! Best, Adrienne Jaubert Marketing Manager Dalton Carpet One
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Janelle H.
May 13, 2016
Professionals, and hard workers!
Had two different guys, as I had wood flooring, and carpeting put down. The results of their hard work is WOW! Wish I had more for them to do.
Response from Dalton Carpet One Floor & HomeMay 26, 2016
Janelle, Thank you for writing this review! We truly appreciate your support of Dalton Carpet One. It is wonderful to hear that you love your new carpet and hardwood flooring! We look forward to working again with you in the future :) All the best, Adrienne Jaubert Marketing Manager Dalton Carpet One
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Kevin W.
May 12, 2016
Speedy and clean work
I wanted carpet replacement on short notice and they delivered. Removal and install done very efficiently and the carpet looks great for a good price!
Response from Dalton Carpet One Floor & HomeMay 26, 2016
Kevin, Thank you so much for the positive words! We love hearing from our happy customers :) I'm glad we were able to meet your needs, especially in a tight time frame. We appreciate your support of Dalton Carpet One, and we look forward to working with you again in the future! Enjoy your new flooring! :) Best, Adrienne Jaubert Marketing Manager Dalton Carpet One
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Fred and Joyce M.
May 12, 2016
Five Stars
Everything went great at installation. Special thanks to Paul, who did a terrific job from helping us choose appropriate carpet and price, to followup after delivery.
Response from Dalton Carpet One Floor & HomeMay 26, 2016
Fred and Joyce, Thank you so much for this five star review! We appreciate your support of Dalton Carpet One. Paul will be happy to hear that you had such a positive experience with him :) We hope you are enjoying your new floors, and we look forward to working with you again in the future! Best, Adrienne Jaubert Marketing Manager Dalton Carpet One
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Cary L.
May 10, 2016
Great service and very knowledgable sales staff.
I would certainly recommend this company to others.
Response from Dalton Carpet One Floor & HomeMay 26, 2016
Cary, We truly appreciate you leaving this positive review! We love hearing such positive words about our staff :) Thank you for supporting Dalton Carpet One, and we hope to work with you again soon! Enjoy your new floors! Best, Adrienne Jaubert Marketing Manager Dalton Carpet One
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Shane S.
May 9, 2016
Excellent
Good job. No problems.
Response from Dalton Carpet One Floor & HomeMay 26, 2016
Shane, Thank you for the 5-star review and for supporting Dalton Carpet One! We love hearing positive feedback from our customers! :) We are glad that there were no problems. We hope to work with you again some day! Enjoy your new flooring! All the best, Adrienne Jaubert Marketing Manager Dalton Carpet One
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Carol and Dick P.
May 9, 2016
Dalton Carpet One Floor & Home in Athens, GA
We had a great experience with Dalton Carpet. Angela Patton, the Flooring Consultant, guided us to the perfect flooring needs. The installers worked diligently, even through unexpected replacement of sub floor. Everyone was professional, including Alex, the delivery guy who made 3 trips to our home. Steve, the troubleshooter, was excellent also. We wished someone had caught that we had a particle board sub floor before installation began. It wouldn't have changed our selections but the added cost was a shock. Live and learn. We now know what our sub floors are in the rest of the house and we love our new, clean look!
Response from Dalton Carpet One Floor & HomeMay 26, 2016
Carol and Dick, Thank you very much for taking the time to write this review! We love hearing such kind words from our customers :) It's wonderful to hear that Angela, Alex, and Steve were all so great. We are so glad that you love your flooring, and we hope you enjoy it for years to come! We look forward to working with you again! Best, Adrienne Jaubert Marketing Manager Dalton Carpet One
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Howard and Kim W.
May 5, 2016
Great
Awesome work, how ever were late to both houses. improve punctuality and it's 5 stars
Response from Dalton Carpet One Floor & HomeMay 26, 2016
Howard and Kim, Thank you for taking the time to write this review! We apologize for the delay! It's a little busy after all the orders we've received from our Private Sale! We will improve on punctuality for sure! It's great to hear that, aside from tardiness, our work was awesome. We truly appreciate your support of Dalton Carpet One, and we look forward to working with you again in the future! :) All the best, Adrienne Jaubert Marketing Manager Dalton Carpet One
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