Dallas Natural MattressReviews of dallasnaturalmattress.com

Due to moderate to severe scoliosis, it is very difficult for me to find a bed which I can sleep comfortably on. James was beyond patient while working with me to find a solution to my sleeping issues. His knowledge and creative thinking were invaluable. I’m sorry that I didn’t get back to you sooner, but life, not lack of sleep, got in the way. Thank you, James, for going above and beyond with all of your help. Karis Crain Tulsa, OK

6-29-19: It's been 6 weeks since I've ordered and still have yet to receive my mattress/box & pillows. I was told at time of order it would be 2-3 weeks for items to come in and be delivered to me. Store personnel were not proactive in contacting me regarding this delay, I've had to contact them to see why this is taking so long. The store personnel were not proactive in reaching out to the companies supplying the box and pillows to check why their shipments were taking abnormally long. I was finally contacted by the store at 5 weeks to say my order has com in and another person would be contacting me later that same day to schedule delivery. That other person never called. I had to call back a few days later to check on delivery scheduling and was told again that the delivery scheduler would be contacting me that day, they never have and that was 4 days ago. I'm extremely disappointed in the lack of customer service after an order has been placed. Store personnel is very nice and helpful while you're in the store so you'll buy, but after that they really drop the ball. It's anyone's guess now as to when or if I'll ever receive my order. Update 7-15-19: My mattress, box, and pillow were finally delivered at 6.5 weeks after ordering. The delivery person was very nice and courteous.

When told that hip replacement surgery was necessary, I realized that my mattress would need to be replaced. My wife and I “ran the gauntlet” of high-pressure sales pitches, brand name marketing gimmicks, and occasional misinformation at all the well-known furniture/mattress retailers. Fortunately, we discovered Dallas Natural Mattress. Chris took the time to listen and to assess and clarify our needs before he made any suggestions, a truly refreshing experience that differentiated DNM from all of the other retailers we visited. Bottom line… don’t make a major mattress/sleep system purchase in the DFW Metroplex without first shopping at Dallas Natural Mattress.

Do you feel lucky punk? If So go see James. He is a mattress guru. He helped me with some side sleeper shoulder issues. He also showed me some of his custom mattress creations. Seriously go here if you want better and more sleep.

James is a mattress wizard. I told him that I just moved to Texas, and I desperately needed a new mattress. He gave me a very generous price, and helped my family out. I think he would give you the shirt off his back, if you needed it. He showed me how he custom made some of his mattresses. He is an energetic guy with some funny stories. I was impressed at the selection of organic and natural mattress options. Would recommend!

If you've never been to Dallas Natural Mattress you're missing out-they have the most incredible selection of natural mattresses, toppers, pillows, and bed frames around. They also carry some amazing handmade bed linens and bath towels. The customer service provided by James was above and beyond-he is knowledgeable and thoughtful. Go and check out the store-you won't be disappointed!

Comfortable Mattress with affordable prices!

We love it!!! It took us a week or two to get used to having such a nice bed. Haha