Dallas Natural MattressReviews of dallasnaturalmattress.com

I cannot say enough about Dallas Natural Mattress!! I shopped around to big box chain mattress stores and found that either no one knew what they were talking about, or the pricing was insane for the cheap quality mattress they were trying to sell me. At Dallas Natural Mattress I was immediately greeted by the nicest staff member who actually listened to my needs and budget. He was able to help me find the mattress of my dreams. He even gave me an amazing deal on a new adjustable base, which is great for family movie nights! I am sleeping better than I ever have before and without back pain for the first time in a very long time. I highly recommend Dallas Natural Mattress for anyone who needs to purchase a mattress.

I knew I wanted something natural, but I didn't know there would be so many options. I'm in love and IT'S SO SNUGGLY! I got an all-latex mattress from Posh & Lavish and my.god. I didn't know it could be like this. I had an excellent experience through the process but really, the end result is what matters. I sleep like a baby and find myself going to bed earlier than I used to, simply so I can enjoy my bed. It's the best. Highly recommended.

No smells, more comfortable, longer lasting. Enough said. Check them out before buying. Love this store!

This was my second purchase from DNM. My first experience was wonderful and I expected the same the second time around. To be fair, my second experience was not "bad" (thus the 4 stars) but it had a few hiccups. First, on my first visit I bought a twin sized mattress in the "firm" version of the store brand. I bought it for my young child but, as a mom, I have spent many a night on it and found it incredibly comfortable. When we decided to upgrade our old mattress from a queen to a king, I knew I wanted the same firm mattress we bought before. Unfortunately this one is like sleeping literally on the floor. The first night I hardly slept because I was so uncomfortable. I ended up same-day shipping a mattress pad from Amazon and thay provided enough cushion to sleep. To be fair, I could have returned it - but only for store credit. And I didnt like the other, softer mattresses, and I couldn't afford any of their other brands. The mattress is fine with the additional topper but I was disappointed that in less than 2 years something so drastic had changed in their "firm" line. And even more disappointing that we explained exactly why we were purchasing that mattress (because we already had one.) If changes had been made, it would have been nice to know. But maybe they arent aware? Or maybe one of ours was a fluke? As I said, the bed is fine now with the additional topper and I am hopeful that with use, it will only become more comfortable. The second issue is that we ordered a $150 mattress protector, as one of our kids sleeps with us and we wanted to protect the mattress from day one. The mattress cover did not arrive with the mattress. Rather the delivery guys arrived with the mattress and a pillow. When I told them I needed a mattress protector, not a pillow, there was much confusion. It took the rest of the day to sort it out and the owner said that he couldn't find out mattress protector in his warehouse but that he would order a new one and drop ship it to us. It took 2 weeks for the protector to arrive. After the first night, I elected to order one on Amazon (thank you, same-day shipping!) and called them back to ask about cancelling the other one. It was too late to cancel but he told me that once it arrived, I could return it for a full refund. When almost 2 weeks had passed, I called to let him know I still had not received the cover. He went ahead and refunded the money (I was very surprised and grateful) and told me to just keep the cover if it came in. I assured him that I had no intention of keeping something that I had received a refund on (and especially a $150 item.) A few days later, it did finally arrive in the mail and I returned it. Overall, our experience was fine and I will continue to recommend DNM to others. Just know that the "firm" mattresses will definitely need a topper! (As a side note, they did offer to sell us a rather squishy topper when we bought the mattress but I didnt want anything that soft) The customer service is on point! Having a company make it right even at their cost is the definition of good customer service so I appreciate that!

I ordered a mattress on August 5. It’s October 17. I was told 3-6 weeks. It’s been over 2 months. No communication from Dallas Natural mattress. I call each week , leave messages and occasionally someone picks up the phone. They still cannot give me an arrival date. The standard answer is “probably about 2 more weeks.” I know the product will be great when I get it but we are sleeping in a borrowed mattress after moving and getting rid of ours. So ready for the new mattress! I would only advise ordering from Dallas Natural Mattress if you have 3-4 months time to wait for it.

The store is dilapidated and dirty. The display mattresses are old and filthy. The salesperson had no more than two minutes to talk to me. My visit was a complete waste of time. When I got home, I immediately took a shower.

Great products that do not give off any off-gassing.

very helpful employees very friendly and they know what they're doing not only did they sell me the mattress but he made my life different I was having bad back problems he customized me a bed to fit my needs and now I can go to work do anything I want to do no back problems so get you one now I got the posh + lavish reveal