Dainely™Reviews of dainelylab.com

Was about to purchase a belt, decided to check reviews out first, soon as l read scam l’m off, no thanks

I ordered in February belt has been delivered just not to me, a Leo promised me that this will be looked into as non deliveries has been experienced in my country South Africa. A replacement has since been forwarded as per Leo, thing is I can't track as no new tracking number has been received and the old tracking number reflects delivered. I have had no further correspondence for the past few weeks and my messages on your social platforms remains unanswered. I have really been keen to try this product given the reviews, but have to request a full refund as I am not getting no joy

I ordered a sciatic belt...it took a couple if weeks to get it. It's a Hong Kong company. Once I received it, it was evident it would not work for me. I wanted a belt with lumbar support, which this belt did not include. Then when I tried emailing to the contact customer service, I have had no luck getting a response. In the email messages (4 emails), I asked for a Return Authorization so that I could return the belt, and get my money refunded. This experience is bad for business...I wish only to be able to get a return of my money. Instead, I feel like I am being ignored in Dainley's hope that iI'll go away. Not a good business model.

Good back belt & good customer service. Instantly felt relief after wearing the belt but unfortunately after a few months the velcro was no longer usable. I messaged Dainely via Facebook and they offered me a partial refund which I was happy with. They also offered me a 20% discount code off a future purchase which was great. Would have been a 5 star review but unfortunately the belt didn’t last me as long as I would have liked although I still may consider buying another in the future.

Still no response from Emma / Leo or any staff of my last multiple email. Trying to paste the same below. ---------------------------------------- Emma, Any updates on my refund of product including shipping charges?? Regards, Nikhil Sent from Yahoo Mail on Android On Sun, Apr 23, 2023 at 12:55, nikhil esainikhil> wrote: Emma, Now, you are forcing me go for legal action. You really want to do that?? Shall I ask my brother (US citizen) to launch complaint?? If no response shipment details / refund within a day, I will utilise my time for legal action. Thanks and Regards, Nikhil Sent from Yahoo Mail on Android On Sat, Apr 22, 2023 at 17:35, nikhil esainikhil> wrote: Hi Emma, Still shipment not received. Kindly refund my money. Regarfs, Nikhil Desai Sent from Yahoo Mail on Android On Tue, Apr 18, 2023 at 15:51, nikhil esainikhil> wrote: Hi Emma, Kindly update status. Provide shipment details. Nikhil Sent from Yahoo Mail on Android On Sun, Apr 16, 2023 at 17:37, nikhil esainikhil> wrote: Emma, Its high time. How come parcel is returned, you confirmed address twice. I also paid extra shipping fee. I can't wait anymore unless confirmed shipping tracking within 2 days, else refund my money. Thanks, Nikhil

I WISH I REALIZED THIS COMPANY HAS NO PHONE NUMBER TO CONTACT THEM I AM DEALING WITH A COMPANY IN DELAWARE WHY IS MY BELT COMMING FROM CHINA I WOULD HAVE NEVER ORDERED IT AND DID NOT REALIZE THIS UNTIL I TRACKED THE PACKAGE

The belt constantly falls off at the most inappropriate times in public. The velcro is obviously cheap quality as it does not stick well. The company asked for a picture of it though I fail to see what taking a picture can do? Poor quality, I was expecting much better but sadly I am very disappointed in the quality and customer service.

Dainely has replace my faulty belt very quickly and has not charge me They are very good in communication and explain everything you need