CutsclothingReviews of cutsclothing.com

Very inconsistent sizes and disappointing quality.

I've been advertised to relentlessly by Cuts for years. After trying BYLT shirts, I bought a few Cuts tees (AO Curved Hem) for an upcoming work trip. At $60 per shirt, I expected them to be at least wearable — but was hoping for a genuinely nice shirt that could serve as my go-to basics. I was wrong. Unfortunately, my original gut after getting years of Instagram ads was right. Very cheap shirts, sold at a massively high margin. 30 seconds with this shirt on, and it showed permanent dark stains because it soaked up my deodorant. Returns only accepted if the item is brand new, in package, and returned with barcodes and all. Want to try it on? Can't return. Issue like I had? Can't return. And conveniently, no refund without a return. After going back and forth with support for 3 days, I kissed my money goodbye and threw my nearly $200 in new t-shirts that I never got to wear in the garbage. I was curious if it was just my deodorant (not that it should make a difference), so I tried it with a number of them -- Huron, Dove Men's Care, and even Primally Pure. All had the same issue—and I've never had an issue with any other shirt/brand. Buy at your own risk. This is an Instagram ad-driven cash grab, selling incredibly cheap shirts at a premium price point to get your first purchase. Once they get one order, they ship you a shirt they know you can't wear and could care less about keeping you as a customer. Always someone else out there to fool, I guess!

UPD: The team hit me up and exchanged the Joggers M for Joggers L for free. And these fit perfectly. Thank you for your care, Cuts! OLD: Good quality. Huge difference in size between items. Bought shorts M and they fit perfectly. Now I bought my new joggers and I regret buying them in M size. Now I'll have to pay for shipping it back...

Best clothing and best customer service. I have a shirt that I bought 7 months ago (my absolute go-to/favorite shirt). But it kept getting stained easy. Just minor everyday use and these stains started showing up. So I reached out to customer service just to inquire if there was anything I should be doing, or tips on getting the stains out. THEY SENT ME A NEW SHIRT! Without me asking. So not only are these THE best clothes out there but their customer service is flawless. I will be a lifetime customer.

Above and beyond in terms of customer service. Extremely responsive and willing to help with any problems or answer any questions.

I've had such a horrible experience with CUTS customer service over the past, yikes, three weeks or so. I placed my third order from CUTS. They were my favorite shirts by a mile. The ones that came were all different sizes. Pretty disappointing. I reached out to customer support. They did not get back to me quickly, and gave a very lackluster effort to help. Despite telling them about ten times that there was not an easy way to get to their "happy returns," center, they continued to insist that I do so, ignoring my requests. I would go up to a week without hearing from them. Then they suggested that I re-order the shirts, and return the order that I had, and offered me the same discount that was available sitewide that weekend. When the shirts are the right sizes, they're the best in the business. The customer service is so horrible. They're rude, ignore the situation, and make absolutely no effort to fix the mistakes that the company made, and take up to a week to respond...and that's from the supervisors. Avoid cuts at all costs. I'm switching to Bylt basics.

I have ordered from CUTS several times and have always been satisfied with the products. The last time I ordered, my delivery was lost. The customer service of CUTS has responded very quickly and informed me about the current status. The handling of my case was exemplary! I will order from CUTS again.

My first order was back in 2021, and since then, I haven't purchased any other shirts but Cuts, and I don't plan to. Everything about them is perfect, and I tried their pants, hoodies, almost everything. Love you, guys! Please don't change and keep consistency as well as old models.