Disappointed loyal C.
Returns
I returned clothing August 12th and took till September 9th to reach them as they gave me a shipping label to the old warehouse (they say). To this day September 24th I still have not seen a refund even after 2 different customer service reps let me know it would be there on the 23rd of September. After relaying this to the customer service text I have been ghosted. Own up to your mistakes and make it right. I have been a loyal buyer of your product but this may change things for me.
Response from CutsclothingSep 24, 2024
We're sorry to hear about your recent experience! We've just sent an internal message to get more information to help resolve the issue at hand. Thanks for your patience and we promise to make this right!



