Jennifer H.
(4th) Truck on order!
(4th) Truck on order!
Response from Custom Truck One SourceAug 24, 2021
Jennifer, thank you for your continued business! We appreciate the 5 stars! -JC

Custom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.
Custom Truck One Source (customtruck.com) has 742 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingTools & Equipment · Columbia, South Carolina
Excellent

Tools & Equipment · Brooklyn, New York
Excellent

Tools & Equipment · Claymont, Delaware
Excellent

Tools & Equipment · Spanish Fork, Utah
Excellent
742 approved reviews, newest moderated first
Jennifer H.
(4th) Truck on order!
Response from Custom Truck One SourceAug 24, 2021
Jennifer, thank you for your continued business! We appreciate the 5 stars! -JC
Jose T.
Brian McCormick always goes above and behind and we appreciate that.
Response from Custom Truck One SourceAug 24, 2021
Jose, thanks for the feedback. We appreciate the 5 stars and, of course, your business. Feel free to reach out if you need anything. -JC
Mike B.
Michael Chappel and the team from CTE are top notch! It is always a great experience on every build they do! Mike Boyd General Superintendent Pipe Strong
Response from Custom Truck One SourceAug 24, 2021
Mike, thanks for the kind words and for taking the time to give us your feedback! We appreciate your business. Don't hesitate to reach out if you need anything. -JC
Jason P.
Have been very satisfied working with Matt Anderson on some truck builds and Will over in service, very nice! Awesome job guys Jason
Response from Custom Truck One SourceAug 20, 2021
Jason, thank you so much for the kind words! We appreciate you taking the time to give us your feedback and, of course, your business. If you ever need anything, let us know! -JC
CHERYL G.
Anthony is great. He responded quickly to all of my concerns.
Response from Custom Truck One SourceAug 20, 2021
Cheryl, thanks for the great feedback. We appreciate your continued business! -JC
SB
One of the WORST buying experiences I've ever had. We purchased 2 brand new 567's (quite a bit of $) & the process went a little like this: - They originally sent one correct truck & one incorrect truck (wrong color). - When they were finally ready to be picked up, neither had any diesel fuel... nor did they offer to fill them up. You'd think half a mill would get you some fuel these days, but I guess not. - Then the real fun began... one truck made it about 15 miles down the road before warning lights & sensors started blaring. Ended up being a bad EGR & was in the shop for a few weeks (quite a bit of lost revenue). - The other truck didn't last much longer & the solenoid needed work. - The wiring connections for the dump latches went out not once, but TWICE. - Last but (probably not least) the pintle hitch, which was 45 days late, was assembled incorrectly. I understand that COVID has severely messed up the supply chain, but it seemed to be one empty promise after another, lack of communication & poor assemblage. Overall very, VERY disappointing experience on such a large investment.
Response from Custom Truck One SourceAug 19, 2021
SB, I am so sorry you had a negative experience at our Fort Worth location. This is certainly not the service we strive for. I have passed this onto our Regional Sales Manager, General Manager, and Regional Vice President to look into and address. Any other details you can share, please send to [email protected]. We want to look into the situation and make it right. -JC
Jeff R.
Prompt, fast service. Friendly, knowledgable staff.
Response from Custom Truck One SourceAug 19, 2021
Jeff, thanks for the kind words and taking the time to give us your feedback! We appreciate your business. -JC
Dennis B.
As i was looking for a new truck I made a call and Liz was able to help me with all my questions and needs. A week or two later I bought the truck and Liz was able to walk me through the process. Very happy with Liz, Truck, and Custom One Trucks.
Response from Custom Truck One SourceAug 18, 2021
Dennis, thank you so much for the kind words! We appreciate you taking the time to give us your feedback and, of course, your business. Don't hesitate to reach out if you need anything. -JC