Custom Pet GiftsReviews of custompetgifts.co

THIS IS A SCAM!!! I ordered a few items more than two months ago, and they were never shipped/I never got any kind of email from the company even though they charged me the money. I wrote a friendly email to them, assuming maybe they were running a little behind. No response. I then sent three more email over the following weeks, asking for a refund or/and any sort of communication. Complete silence. Apparently the entire website is a scam site to take your money.

I never received my order. I have emailed in 2 times and have not heard back.

The item still has not shipped. I emailed customer service last week and still have not heard back. The item was supposed to have arrived several weeks ago.

I have try to contact twice about a recent order I placed and I get an automatic response through email. I still have not received my order or have not been able to talk to anyone

I have tried to contact them numerous times about my order. Never got a response back. My kids have been waiting for their bracelets of our beloved dog that we recently lost and the non communication and never receiving our order is order is just lack of respect and poor customer service

I have not received my order. I have not received any answers to my requests online to learn the status of my order. I am very disappointed. If I don't get my item by the end of the week OR hear from the company as to the status, I will be contacting my credit card to recall my payment.

I haven’t received my order ( placed my order on 4/7/25). I’ve emailed on two separate occasions requesting information about my order and never heard from anyone. I understand the process takes some time but it’s been 6 weeks.

Never received my necklace. I emailed twice and never heard anything. I'm sad by this as I have gotten several necklaces before with no problems. But this time all I got was an email saying the support team would reach out and I never heard anything back.