Lesley
Avoid this site
Avoid this site. I ordered a pair that I have in another colorway. The shoes Cushiow sent are definitely NOT THE SIZE they're marked. They are a whole size too big. They will not return or exchange - I'm stuck with unwearable shoes. Just order from a real company.
Response from CushiowMar 19, 2026
I'm really sorry to hear about this - I can understand how frustrating it must be to receive a pair that doesn't fit, especially when you already know how that model should feel. Sizing issues like this can be incredibly disappointing, and being left with something you can't wear is not the outcome we want for you. I also apologize if it felt like your concerns weren't properly addressed - that's not the level of support we aim to provide. I'd really like the chance to take another look at this and see how we can help. Could you please send me your order number and, if possible, a quick photo comparing the pair you received with your other pair? That will help me review the sizing more accurately and come back to you with a clear solution. Thank you for bringing this to our attention - I'll personally stay on this with you until we get it sorted.


