CURVJEANSReviews of curvjeans.com

Response from CURVJEANSMar 4, 2026

Hi Mevrouw 💙 We’re very sorry to read this and understand how frustrating this must feel. Orders marked for dispatch within 24 hours are processed during business days and business hours. As we are currently experiencing a high volume of orders due to our ongoing sale, fulfillment may take slightly longer than usual. We truly appreciate our customers’ patience during busy periods. We have checked our system but were unable to locate an order under the name shown on this review. To properly assist you with cancellation or a refund request, can you kindly contact us at [email protected] with your order number so we can immediately review your case? We are here to help and would appreciate the opportunity to resolve this for you.✨ -Pearl, CURVJEANS

Response from CURVJEANSFeb 28, 2026

Hi Maaike, We’re very sorry to read this and understand how frustrating this situation must have been 💙 Receiving the wrong items and waiting this long is certainly not the experience we want for our customers. We’d like to reassure you that we respond to all messages we receive. If you didn’t get a reply, it likely means your message unfortunately didn’t reach our support queue, which is never intentional. We sincerely apologize for the inconvenience this may have caused. We would really like the opportunity to look into this for you and resolve it properly. Please reach out to our support team at [email protected] with your order details so we can review what happened and assist you with the next steps. Thank you for bringing this to our attention — we’re here to help. -May, CURVJEANS ✨

Response from CURVJEANSFeb 20, 2026

Hi NT! Thank you so much for your kind words about the jeans. We’re really happy to hear they’ve been a good fit for you 💙 We’re sorry that delivery has taken longer than expected on some occasions. Shipping times can vary depending on stock availability across our international warehouses, but we understand how frustrating delays can be and we’re continuously working to improve transit times. We truly appreciate your support and your feedback, and we hope to provide a smoother experience on your next order. ✨ -May, CURVJEANS

Response from CURVJEANSFeb 20, 2026

Hi Femke! Thank you so much for your wonderful review. It truly made our day 💙 We’re so happy to hear the jeans became comfortable so quickly and that you’re enjoying the fit. Hearing that you could even take a nap in them is the best compliment we could ask for! We also appreciate you mentioning the length. Feedback like this helps other customers know what to expect. Thank you again for your support, and we can’t wait to see you again 💙 -May, CURVJEANS

Response from CURVJEANSFeb 20, 2026

Hi Daisy! Thank you so much for this amazing review. It truly means a lot to us 💙 We’re so happy to hear the jeans fit you so well, especially since finding the right fit for athletic legs and a smaller waist can be such a challenge. It’s exactly why we design our jeans the way we do, so you can feel comfortable, supported, and free to move. We’re thrilled that they work so perfectly for you, and we can’t wait to see you again 💙 -May, CURVJEANS ✨

Response from CURVJEANSJan 15, 2026

Hi Shannah, We’re sorry to read this and appreciate you taking the time to share your experience 💙 We’d like to clarify a few points and provide context. After reviewing the order together, we confirmed that all items received matched the correct styles and sizes ordered. This was also communicated via email, along with a full breakdown of the items for transparency. Regarding returns, refunds are subject to a return label fee, while size exchanges are free—this was shared during our earlier communication. For the item that became unavailable, a refund was processed, and the alternative option of a gift card was declined, which we fully respected. We understand that the process felt time-consuming, and we’re sorry for any frustration this caused. Our team did actively assist throughout and aimed to provide clear updates and options at each step. We appreciate your feedback and are glad to hear the jeans themselves met your expectations. If there’s anything still unclear or if you’d like further assistance, we remain happy to help. 💙

Response from CURVJEANSJan 9, 2026

Hi Maaike 💙 Thank you for bringing this to our attention. We’re sorry that you received the wrong item. This is certainly not the experience we want for our customers. We’d be happy to review this and arrange the appropriate solution for you as soon as possible. Regarding your message on Instagram, we’re sorry if you didn’t receive a response. If we weren’t able to reply, it may be because the message didn’t come through to our support system. That said, we absolutely want to help and don’t intend to ignore any customer concerns. We also apologize for the longer delivery time. Curvjeans ships from multiple international warehouses, and shipping times can vary depending on stock availability. Please reach out to our support team directly at [email protected] so we can assist you, correct the issue, and make this right. ✨ -May, CURVJEANS

Response from CURVJEANSJan 9, 2026

Hi Juul 💙 Thank you for sharing your feedback with us. We regret that the jeans did not meet your expectations. Fit and fabric feel can vary from person to person, and we’re sorry this style wasn’t right for you. Regarding delivery, Curvjeans ships from multiple international warehouses, including locations in Europe and Asia. The shipping origin depends on stock availability at the time of purchase, which can occasionally result in longer transit times. We apologize for the delay you experienced. We’re also sorry to hear about the difficulty you had when trying to register your return. We'd be more than happy to manually approve the return to make the process easier for you. Please reach out to our support team so we can assist you directly. We truly want to help resolve this for you and appreciate the opportunity to do so. ✨ -May, CURVJEANS